Contact MindDoc: Your Companion

Contact MindDoc Support

Published by on 2023-11-20

About: Top mental health app with over 3,000,000 downloads and 4.7 stars out of 26,000+
reviews.



How to Contact MindDoc Customer Service/Support

MindDoc: Your Companion Contact Information

Listed below are our top recommendations on how to get in contact with MindDoc: Your Companion. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact MindDoc: Your Companion. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Aurora Health GmbH



Verified email  

Contact e-Mail: [email protected]


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Developer: MindDoc Health

E-Mail: [email protected]

Website: Visit MindDoc Website



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Privacy & Terms:

http://minddoc.com/de/ce

http://minddoc.com/de/agb

http://minddoc.com/de/datenschutz




Reported Issues: 3 Comments

4.7 out of 5

By JC Jarbi


Please Read

I do not recommend this app for people who might show symptoms of bipolar depression because in the three times it asks you questions a day and you are in different mood swings you answer very differently. In my experience I was already diagnosed with depression and anxiety by my psychiatrist and I got this app as a way to track my moods. Because I answered differently, the app seem to level out my moods as stable and proceeded to say that I show no symptoms of depression. That is not true and I would not use this app as a credible source. I think going to a medical health professional is best because also if you have anxiety in a similar way to me and you listen to this app with 100% seriousness, you may have more feelings of self guilt and self doubt. A common answer for me was answering Moderate as how I was feeling and when this app would send notifications in those moments where I was in a dark place I did not want to answer the questions to begin with so it did not accurately reflect my thoughts and feelings. So my advice is this is not for people that have severe mood swings because I feel like this app levels out extreme happiness and extreme sadness as normal when in reality it is still a mood disorder.



By BeeTerese


Not for me

I see it’s working for others and that’s great! I found that the questions were repetitive. I’d like to see some more advanced AI here where the app remembers what things you struggle with and what you don’t. Kind of reminds me of going to the dr office and they always make me fill out the depression and asthma screening sheet even though I’ve been diagnosed with clinical depression for over ten years and asthma for over seven. The questions are very vague in my opinion and not necessarily related to my illness. For example, “Do you find it hard to make decisions lately?” Well yes, I’ve always been indecisive person. So constantly being asked this is just a bit annoying. It’s a little less personal than I’d like it to be I suppose. The list of emotions to chose from when charting your mood are not nearly as many as I’d like to see. Hate to compare another app here but Sanvello does a great job of this. Depression isn’t just sadness, it can be anger, apathy, boredom, loneliness, etc. I do, however like the literature and guides in the discover tab. Very helpful when you don’t know exactly what you’re feeling and for trying different methods to alleviate the bouts of depression and anxiety attacks.



By umsup136


Good for the most part

I’ve been using this app for around 2 weeks and waited to write a review until I got the first result. This app works good as a mood tracker and the idea of repeated assessments every few weeks is a good idea, because your emotional state changes from time to time. I also like the feature where you can write down your thoughts after you answer your daily set of questions. The only things I would say is I wish the questions were less repetitive and generic... like they were basic depression/anxiety questions and depression/anxiety manifests itself in a variety of ways in different people & a lot of the questions repeated themselves over-and-over again and only sometimes id get a different question. Also on questions instead of just yes and no there should be a “Not applicable” option as well... for instance I’m young and there were questions such as “do you have a deceased sex drive?” And I’m not sexually active so it’s non applicable to me, but that wasn’t an option. Lastly I wish the results of the assessment took into account the severity of the symptoms themselves instead of just the number of symptoms. I feel like you can have a lot of depression symptoms but they might not be that severe or you can 1 or 2 and those happen to be bad symptoms, yet it would tell you your depression is mild if that makes sense. But overall I think this app is good.




Have a Problem with MindDoc: Your Companion? Report Issue

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Why should I report an Issue with MindDoc: Your Companion?

  1. Pulling issues faced by users like you is a good way to draw attention of MindDoc: Your Companion to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a MindDoc: Your Companion customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MindDoc: Your Companion.


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