SportsSignUp Play Reviews

SportsSignUpPlay is a great idea but the functionality makes it kind of a pain to use when trying to track and manage a team. Most of the features are hard to figure out which makes SportsSignUpPlay a pain when you’re at the field also managing a team in real life. The screen says “email your team and your messages will be saved here” but there’s no way to send a message. Or if there is, it’s not very apparent how to use it. You have to mark attendance before the end of the game/practice or you can’t edit. This is a pain because I’m really busy managing the team and I don’t know who’s going to show up until they show up. And then we’re busy - so when do I have time to actually log attendance? This feature is a little unrealistic. We can’t log progress of our programs on SportsSignUpPlay , we have to use a desktop - which many volunteers in our league don’t use, making SportsSignUpPlay pointless for us in a lot of ways. I am a volunteer with the Junior Giants - our league has quite a lot of feedback regarding the functionality of SportsSignUpPlay - would appreciate someone from the UX team contacting me so we can give some usability feedback. The league recommends SportsSignUpPlay, it’s advertised on all Junior Giants collateral, but it’s not a realistically helpful tool... yet! I’d love to help you get there with some human factor feedback. Thanks!

SportsSignUpPlay is awesome. As being a coach it’s something for the parents and players themselves to view for upcoming games and practices and other things besides general word of mouth.
The fact that there is a team chat that is used for quick updates like a game delay, day change or just regular messages to the entire team and families. The attendance part is also great on knowing ahead of time who will and who might not be able to make the practice or game .
You can link it to your own calendar on your phone therefore you can see it all immediately right in front of you. Click on the day for specific info. I highly recommended using it.

So the problem is that all parents are not currently receiving notifications via text (which they prefer) about my practices because some of them were not included by park admin during registration plus updates via mobile are impossible it seems.

Mobile App needs to have team member account management capacity to add contact info, specifically phone numbers due to parents request for text notification primarily. Changes to parents info is common at beginning of seasons (and beyond) and Coaches should be able to modify this info. Parents should also be able to use SportsSignUpPlay to modify their contact info. Most parents and coaches don’t carry PCs to the park; AND currently the web based version automatically pushes you to the Mobile App or SportsSignUpPlay Store with no recourse when attempting to login to make changes.

The bottom line is that the process required to update/verify phone numbers for parents could certainly be streamlined. If it’s too hard then parents and coaches will flock to alternatives day one of practices...

SportsSignUpPlay has a MAJOR BUG!!! It causes a pop up that appears on your screen at random that you have to cancel out of to use your phone. Sometimes it pops up every few seconds but others it may be days before you see it again. Yesterday was absolutely TERRIBLE!!! It popped up every 30 seconds or so and I couldn't do anything on my phone. The popup has a "details" and "cancel" tab. Clicked the "details" tab and it says its from SportsSignUpPlay!!! Web reasearch says no one has had luck making it stop!! I tried turning off all notification and every toggle SportsSignUpPlay has, even deleting SportsSignUpPlay completely. NOTHING WORKS!! I tried to use the help center to report it and see if there is a fix but it says they aren't taking any messages. I can see why!! Unless you like tapping the tab "cancel" every other word you type, JUST DO NOT DOWNLOAD, PERIOD!! And YES, it took forever to type this review but its worth it to save other ppl the hassle AND get SportsSignUpPlay developer's attention since I can't report it!!

SportsSignUpPlay is good for messaging. However, when it comes to posting photos, there are some issues that would indicate to me a lack of understanding how the iOS photo selection framework works. It only allows you to view your entire library. You can’t select from an album. That would be fine if it didn’t organize the photos in some arbitrary manner. Sometimes, it shows your most recent. Other times it shows photos from years ago in your library. And then you must scroll through your entire library to find what you want. It also doesn’t refresh after your photos have been updated. It’s caching photos when it shouldn’t. Therefore you must close and reopen SportsSignUpPlay until the photos you need are available. That particular issue appears to be recent. I’ve posted in previous seasons. The biggest issue is the inability to select photos from an album in your library. For example, your Favorites album.

Can’t add teams without deleting SportsSignUpPlay and restoring it on phone again. Inviting families to a team who already have SportsSignUpPlay and an account created (even if for another child or team), they have to be sure to use the same login (even though they may not even realize they are using an app / login they already have for a different team). If they try to create a new account they end up stuck and having to figure out with the team creator whatever their particular problem is that prevents them from seeing the new team. Is it because they need to delete SportsSignUpPlay and restore it? Is it because they used a different email address last time? Is it because the father holds the account and the mother was not entered as the primary account holder? Etc. etc. It’s ridiculously difficult to set up a new team and easily invite the parents and players to join. The trouble in getting everyone set up is not worth using SportsSignUpPlay.

Overall, SportsSignUpPlay does what it is designed to to do, however there is room for improvement. There seems to be delay when new activity takes place and when I can see it. For example, this morning I received a notification that my son was assigned to a new team, but when I went to my teams, the new team was not there. Two of our old teams were there. The new team didn’t show up until I logged out and then logged back in, and then only when using the magic link. Typing the password did not result in being able to see the new team info.

The other things that should be added are the ability to log in using fingerprint technology the way other apps in Apple work and the ability to send messages to only selected individuals rather than the whole team

I’m new to SportsSignUpPlay and am a Team Manager. So far, I absolutely love SportsSignUpPlay, so much so, I actually contacted Sports Engine (I guess they have recently taken over SportsSignUpPlay) to request info on how to use this for a different organization. I’ve read a lot of negative reviews but I haven’t experienced any of these issues yet. I have been able to use the Team Chat, as well as, the “Easy Alert” functions to contact my players parents with only one issue so far. That issue was a parent not seeing any updates and not finding “our team” on their app, until they closed it and then reopened SportsSignUpPlay . Once they did that, all of the new info was there. I’ll hold out for the 5th Star until seeing what happens goi g forward.

I’ve been trying to upload photos for 3 days and SportsSignUpPlay does not work. I’ve used WiFi, turned off WiFi, reset my phone and deleted and reinstalled SportsSignUpPlay 3 times. I got a few to load but it won’t work again which is extremely disappointing! I then went on our team website and loaded them very easily from the web version however I can’t see them on SportsSignUpPlay so it seems SportsSignUpPlay is not in sync with the web also extremely disappointing. Additionally I often have to delete and reinstall SportsSignUpPlay to refresh seasons and update schedules because it doesn’t work consistently. I’m a board member on our local rec council and the chairperson for our soccer program with over 1000 registrations just for soccer annually- we are currently seeking a new program with hopes of a more consistent functioning app for our parents.

I don’t know how in the world SportsSignUpPlay shows a rating of 4.7. In looking at the reviews I mainly see one and 2 stars. Issues that users were having 2 years ago are STILL issues. Obviously Sports Illustrated is riding the coattails of it’s established reputation and not caring about the ease of SportsSignUpPlay that, for some unknown reason, leagues are electing to require their families to use. “Home” should not continue to show schedules, scores, or anything else of teams that I have supposedly hidden, teams that are no longer in existence. And why can’t I delete these teams? Recently I have been invited to my daughter’s current team but SportsSignUpPlay will not add it. My husband is the coach and my information is registered with the league. I still have access to all of the other teams that I definitely DON’T need though. Put some effort into the development of SportsSignUpPlay. Right now it deserves a rating of ZERO.

OK, this can be a useful app. The problem
Is every season you have to delete it since you can not select your new team. Then once you delete it, it is impossible to get it to download again. I have spent MONTHS trying to get this to download. Did internet searches for instructions, ask people better at this than me. Nothing. SportsSignUpPlay
Is useless if you can’t access it on your phone. The only way I am able to do this is every time you want to check the game/practice schedule, you have to go to SportsSignUpPlay Store and open SportsSignUpPlay , which only opens it in safari. When you are done checking it, if you close SportsSignUpPlay you have to go through the whole process next time you want to check something. No idea what is necessary to fix this, but it is a common problem and our athletic club is searching for another app so we can dump this.

This has always been one of the hardest team apps to use, by far. In comparison to TeamSnap and SportsEngine it doesn't even compare. Every time one of my kids is on a team that uses SportsSignUpPlay I literally cringe. To the point where a couple of these teams have decided to use TeamSnap instead, even though all the data then has to be manually loaded instead of automatically syncing through the league.

I keep hoping it will get better but it actually gets worse.

Current issues are:
- Teams I have removed still constantly load on my Home feed.
- Currently it starts with a team calendar from 2017 on my Home feed (it's Sep 6th, 2019!).
- Every time I RSVP to a scheduled event and then close SportsSignUpPlay , the next time I open it it shows that I haven't RSVP'd yet.
- Just tried to RSVP and it blanks out and then goes to the Home feed. I have to click on My Teams again to bring up the schedule and it still shows no RSVP.
- Closed SportsSignUpPlay and reopened it. Now it shows the Team schedule as having no upcoming events. 5 minutes ago there were games and practices scheduled through March 2020 (which are still showing on the league website which SportsSignUpPlay supposedly syncs with).
- The number of ads is insane.

I truly can't keep doing this if SportsSignUpPlay doesn't improve!!

I used to be able to see my kid’s teams and now when I log in it says I have no active teams which is not true. I receive requests from other team parents to join the team and I’m not able to. I have emailed their “help” desk approximately 6 times and I have NEVER received a response from them. There is no telephone number or an email address listed to contact them. This is absolutely terrible! I would give this zero stars if I could for their lack of customer service. When it did work it was a good app.

We use SIPlay for our school and it manages the registration for all sports we offer from school year to school year. So the kids start in Kindergarten and move up k, 1, 2,....7, 8.

A couple places of improvement I would suggest, would be to allow a coach to view a past roster so direct messaging from the coach about registration and such could be sent via SportsSignUpPlay .

It would also be helpful if there was the ability to upload a drivers license size ID card for players and coaches. You can upload the cards as photos but you cannot get the entire card to appear as visible. This would be a good supplemental printout to go along with a formal roster.

SportsSignUpPlay does a lot of things well, however there is a few things that frustrate me.

The feed, doesn't allow you to clear old status from an old team without going one at a time. Even when you turn off that team. All status from an old team should disappear in my feed or give me the option t make it disappear. When you go to setting and then 'my feed' there is nothing there. It doesn't prompt you when a new team is available. On the available status, when reviewing who is there and who isn't, it shows both teams. I only need my team.

The level of customer engagement is very high and I'm looking forward to seeing them address these issue!

App is okay, it would be really great if y’all would add a feature to edit a cancelled event. Or somehow allow us to temporarily cancel an event due to a rain out so that when the makeup date is released we can go in and edit that event to make it not cancelled and put the new date in. you only allow 2 options currently- either delete an event or cancel an event without being able to edit it at all. You’ve got to find a way to fix this. Do you know how many rainouts we get in a season. A lot! It seems like this would be an easy fix. I use another app for our baseball team and they give that flexibility which is awesome. I currently have to add all the info back under a new game which is such a pain!

It’s as if SportsSignUpPlay was quickly thrown together and rushed out the door to meet a deadline or something. Doesn’t seem too polished for the time it’s been available. They say to upload photos through “my team/photos” but the only thing that happens is the camera pops up. I can’t upload an existing photo. I can only select photos when posting a message and attaching. All this and they supposedly updated SportsSignUpPlay 4 days ago with bug fixes. I used a real camera so to make it easier I spent time uploading a bunch of photos on the desktop website and none of it carries over to SportsSignUpPlay . It’s cumbersome, aggravating and not very user friendly. I also notice that SportsSignUpPlay accessed my camera regardless of my access settings not giving SportsSignUpPlay permission to access the camera!

I have never written a negative review of any app, ever. But this one deserves one. If you want to spend 10 times longer keeping track of your kids' schedules, and sorting through extraneous team stuff, then this is SportsSignUpPlay for you. If you are looking for a straightforward, easy to use system to make sure you don't miss a practice or game, stay away from this.
League athletics was much more simple. When it merged with SI Play, it became so clogged with fancy flashy features, it is no longer useful. Not only is it not useful, it eats up my already precious time. Maybe a parent of an only child would like spending time perusing the pictures and messages and lists of who is bringing snack this week (not even kidding - it has this) but for a busy parent with 6 athletes to keep track of, SportsSignUpPlay is just awful.

SportsSignUpPlay is an amazing way for the coaches and parents to contact each other while being a convient access for the network as well. SportsSignUpPlay is simple to navigate and has the simple capabillities to keep it sustainable. Considering that SportsSignUpPlay could improve in a few areas but would only add convenience to the users.
The two features that could improve SportsSignUpPlay are quick reply inserts for the team chat areas as well as auto generations for the team drafts and scheduling. This review is intended as a point of view from a user.

As an individual that designs apps as well as functional design SportsSignUpPlay is completely off base! It’s difficult to use and is hard to interpret. First off the ability to initially login is an utter lesson in futility! Then after finally logging in SportsSignUpPlay seems to work great for a few day until it simply stops. I ended up having to delete SportsSignUpPlay only to reinstall and try to log in again. When trying to log in a second time I received an error message indicating that my login information was not recognized. I finally after several hours of trying to login wrote the admin an email asking for them to reset my account so that I might be able to log back in.... that was three days ago! Good luck to anyone that is trying to use SportsSignUpPlay.

SportsSignUpPlay is a great idea but the functionality makes it kind of a pain to use when trying to track and manage a team. Most of the features are hard to figure out which makes SportsSignUpPlay a pain when you’re at the field also managing a team in real life. The screen says “email your team and your messages will be saved here” but there’s no way to send a message. Or if there is, it’s not very apparent how to use it. You have to mark attendance before the end of the game/practice or you can’t edit. This is a pain because I’m really busy managing the team and I don’t know who’s going to show up until they show up. And then we’re busy - so when do I have time to actually log attendance? This feature is a little unrealistic. We can’t log progress of our programs on SportsSignUpPlay , we have to use a desktop - which many volunteers in our league don’t use, making SportsSignUpPlay pointless for us in a lot of ways. I am a volunteer with the Junior Giants - our league has quite a lot of feedback regarding the functionality of SportsSignUpPlay - would appreciate someone from the UX team contacting me so we can give some usability feedback. The league recommends SportsSignUpPlay, it’s advertised on all Junior Giants collateral, but it’s not a realistically helpful tool... yet! I’d love to help you get there with some human factor feedback. Thanks!

Love SportsSignUpPlay , but I have one suggestion as a coach. I wish there was a way to send a short message with limited content as an app alert, text, and email from my phone. We had a line of thunderstorms roll though today and it would be great to send alerts via all 3 mediums to notify my team. Everyone accesses SportsSignUpPlay differently and I want to make sure everyone on our team receives our notification. Ease of access from a mobile device would be much appreciated!

I have been forced to use SportsSignUpPlay by our soccer league for 4 years. Many people have complained about the design of SportsSignUpPlay to our league but it’s functionality has not been an issue until this fall 2019 season. SportsSignUpPlay constantly crashes and often needs to be deleted and reinstalled to update any team information. If not rosters will change and schedules will change but not appear in SportsSignUpPlay . As of now it is crashing nearly every use and the magic link doesn’t work. Most people are forced to use SportsSignUpPlay it is not something you download because you want it. If your shopping for a scheduling and communication app for your team/league ship around you could do better.