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by ReviewWriter1234567

This app is a great idea but the functionality makes it kind of a pain to use when trying to track and manage a team. Most of the features are hard to figure out which makes this app a pain when you’re at the field also managing a team in real life. The screen says “email your team and your messages will be saved here” but there’s no way to send a message. Or if there is, it’s not very apparent how to use it. You have to mark attendance before the end of the game/practice or you can’t edit. This is a pain because I’m really busy managing the team and I don’t know who’s going to show up until they show up. And then we’re busy - so when do I have time to actually log attendance? This feature is a little unrealistic. We can’t log progress of our programs on the app, we have to use a desktop - which many volunteers in our league don’t use, making this app pointless for us in a lot of ways. I am a volunteer with the Junior Giants - our league has quite a lot of feedback regarding the functionality of this app - would appreciate someone from the UX team contacting me so we can give some usability feedback. The league recommends this app, it’s advertised on all Junior Giants collateral, but it’s not a realistically helpful tool... yet! I’d love to help you get there with some human factor feedback. Thanks!

by Addictively Great

So the problem is that all parents are not currently receiving notifications via text (which they prefer) about my practices because some of them were not included by park admin during registration plus updates via mobile are impossible it seems.

Mobile App needs to have team member account management capacity to add contact info, specifically phone numbers due to parents request for text notification primarily. Changes to parents info is common at beginning of seasons (and beyond) and Coaches should be able to modify this info. Parents should also be able to use the app to modify their contact info. Most parents and coaches don’t carry PCs to the park; AND currently the web based version automatically pushes you to the Mobile App or the App Store with no recourse when attempting to login to make changes.

The bottom line is that the process required to update/verify phone numbers for parents could certainly be streamlined. If it’s too hard then parents and coaches will flock to alternatives day one of practices...

by Nonebetter92677

This app has a MAJOR BUG!!! It causes a pop up that appears on your screen at random that you have to cancel out of to use your phone. Sometimes it pops up every few seconds but others it may be days before you see it again. Yesterday was absolutely TERRIBLE!!! It popped up every 30 seconds or so and I couldn't do anything on my phone. The popup has a "details" and "cancel" tab. Clicked the "details" tab and it says its from THIS APP!!! Web reasearch says no one has had luck making it stop!! I tried turning off all notification and every toggle the app has, even deleting the app completely. NOTHING WORKS!! I tried to use the help center to report it and see if there is a fix but it says they aren't taking any messages. I can see why!! Unless you like tapping the tab "cancel" every other word you type, JUST DO NOT DOWNLOAD, PERIOD!! And YES, it took forever to type this review but its worth it to save other ppl the hassle AND get the app developer's attention since I can't report it!!