Company Name: Nissan North America Inc.
About: The Infiniti Financial Services (IFS) Online Account Manager app allows an
existing IFS customer to manage their account on-the-go.
To gain access to
your account, IFS account holders may either register or enter their login
information from an existing account registered on www.
Listed below are our top recommendations on how to get in contact with IFS Account Manager. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact IFS Account Manager. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
by NEEDS TO WORK FOR BORGOTA
The whole idea behind having an app to pay your car bill, is so that you can quickly log in and pay it. This app was fine for years, then in the most recent update, they decided to change it, where you have to login through safari every time (there’s no remember me feature, so you physically need to type in your info). This app is now no different than visiting IFS on safari and paying that way. For a “luxury” product, it’s disappointing to not have the convenience that many owners/lessees of non-luxury brands enjoy. Please bring back quick FACE ID recognition for logging into the app, and update the car colors available to match your own car when on the payment screen. I understand UI may not mean much to some, but aesthetics and ease of use can often times sway car buyers one way or another. Only so many of Infiniti’s apps can be one-star before people get the memo and begin to take their business elsewhere.
by Bboop1963
Got a new phone and this app. didn’t transfer over. Loaded the app. on new phone and it no longer recognizes my password. I had to re-set for a new password and it doesn’t recognize that one. I went to app. Store and it show that it just did an up date for bugs I think they made more problems than fix them. This is very frustrating because this is a convenient way to make my car payment. I guess it’s snail mail. You can’t submit this unless you give them at least 1 star. Gave 1 star just so I can submit this but they get no stars from me.
by Kimmimommy
I always pay online, figured using the app would be easier. Last month’s scheduled payment didn’t post, I was not aware of it until I was notified by email that my account was PAST DUE! This month, I scheduled my payment to be made on the due date (18th) as I did last month. I checked today (19th) payment was not made. I went to the website to make the payment, it went through. This is extremely upsetting as my financial relationship with Infiniti is perfect.
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