MRSOOL | مرسول Reviews

MRSOOL | مرسول Reviews

Published by on 2021-01-20

Mrsool is one of the largest delivery platforms in the kingdom. Mrsool is a
unique on-demand experience earned the highest user ratings among all the other
large delivery apps. It’s the first and the best Saudi App that delivers
everything from all types of stores and restaurants across,...



Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue


MRSOOL | مرسول Reviews


  • By

    The best experience

    I really appreciate this application from the complete experience . Very friendly interface , full of information and details & good tracking for the delivery and amazing step by step follow up plus the most important thing is the customer service ! They have the best follow up and case resolution comparable with all of the apps in the kingdom . I’d rather say they’re the best app I’ve ever used in KSA and I am really loyal to it



  • By

    I❤️Marsool .

    The best created application in the world !! i truly suffer from car transportation and the expensive prices of uber ! and realy marsool helped me alot woth this ! i can get everything i want at home with a click of button ! thanks for this great innovation! حقيقي احسن اختراع فالحياه ! احسن ابليكشن الواحد حقيقي يحتاجو كل شي ابغاه يجيني الين البيت و بسعر مناسب جدا و مايجبرني على سعر واحد يقدم لي كل العروض ! و فيه احترام كبير للزبون و تعامل جدا راقي من الي يوصلو لنا الطلبات من جد اهنيكم على حسن الاختراع حقيقي ابلكيشن مطلوب و بطل وفعااااااااااااال ! ❤️❤️❤️ شكرررررررا مرسووووووول 🎉🎉🎉



  • By

    Tracking is a must

    The application offers a really great service yet it only lacks the tracking feature which is an important one. Please add it to the app to be the best! In addition, the chatting platform needs to be more developed in order to have an easier on-time text as sometimes you see a notification yet when you open the chat, it takes ages to appear. Thank you!



  • By

    أسوأ برنامج توصيل bad app

    If The driver or delivery man wants to take your money he can do and the app management not supporting you to return your money. I gave the driver amount and he said I don’t have change I’ll go to supermarket to get change and come back to you. He left without coming back. I escalated complaint to app customer services and nothing. THERE NO GUARANTEE FOR THIS APP. البرنامج هذا سئ. طلبت من مطعم وجاني المندوب وأعطيته المبلغ ولا عنده صرف. وقال بروح البقالة اصرف وارجع. ولا رجع وأرسله في التطبيق ولا يرد وكلمت مرسول في تويتر والبرنامج وقالوا بيكلمك. وكلمني وقال بجيك بعد ٤ ساعات!! ٤ ساعات عشان يجيب صرف! وبعدها ما جاء وحتى قال اذا تبي بلغ الشرطة. وإدارة مرسول ما قدرت تسوي شي. للدرجة هذه تجرأ المندوب بدون رادع!


  • Payment system required

    Need an online payment system to speed up the payment issues in case the amount is too big for the courier to pay for



  • By

    Improvements into a better shape

    It has been two years since I started using the app. Honestly, with the new updates the app looks much better and more user friendly. Well done and Keep going



  • By

    Two thumbs up 👍🏻👍🏻

    Excellent app. Very convenient service. Only thing I would like to see is to be able to see/track my active couriers or prospect couriers similar to Uber. Otherwise, highly recommended.



  • By

    Excellent

    The most helpful application ever,i do like the random messages they sent to remind you with the application and the services and promo codes at each event..very professional ! Keep it up 👌🏻



  • By

    Love MRSOOL So Much, I'm Doing This

    Best delivery service idea and a great app to navigate and use. Just requires a few bug fixes for smoother access and quicker updates. I don't write app reviews, but I loved this so much I had to give it 5 stars.



  • By

    I love this application because makes my life easier than before

    I love this application because makes my life easier than before



  • By

    Slow application

    Marsool needs to be updated to improve location sharing for customers and needs to improve stores locations. For instance, I have too many pharmacies around my place, but it is showing the closest pharmacy is more than 1.8 km far. I hope u can update your stores locations.



  • By

    Perfect except

    I wish if you make all communications through the app even calls. I mean no one should know my real phone number. Customers can chat and talk through the app only.



  • By

    Back ground

    I had an echo with one of the drivers I sent a claim to the help department they responded extremely quickly. Thank you so much keep it UP



  • By

    Pleease add online payments

    Its an amaaaazing app I really love it but i wish you guys to add online payment by visa cart online it would be better than only cash



  • By

    Marsol is great but needs payment by card

    Marsol is amazing and really good but still missing the online payment feature !! It’s really high important in the time of cards and not carrying any cash ..



A better way to Contact apps


You can now contact MRSOOL | مرسول customer service directly
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Contact MRSOOL | مرسول directly


Is MRSOOL | مرسول Safe?

Yes. MRSOOL | مرسول is very safe to use. This is based on our NLP (Natural language processing) analysis of over 264,840 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for MRSOOL | مرسول Is 63.5/100.


Is MRSOOL | مرسول Legit?

Yes. MRSOOL | مرسول is a totally legit app. This conclusion was arrived at by running over 264,840 MRSOOL | مرسول User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for MRSOOL | مرسول Is 63.5/100.


Is MRSOOL | مرسول not working?

MRSOOL | مرسول works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Have a Problem with MRSOOL | مرسول? Report Issue

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Why should I report an Issue with MRSOOL | مرسول?

  1. Pulling issues faced by users like you is a good way to draw attention of MRSOOL | مرسول to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a MRSOOL | مرسول customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MRSOOL | مرسول.


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