Contact G Cloud Backup Support
Company Name: Genie9 LTD
About: Genie9 designs, develops, and markets storage management and disaster recovery solutions.
Headquarters: Burlington, Massachusetts, United States.
G Cloud Backup Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with G Cloud Backup. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact G Cloud Backup. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email
Contact e-Mail: support@gcloudbackup.com
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Read 3 Customer Service Reviews 😭😔💔
Beware of limited storage
by 1996kmr
I had used this app for years to store precious photos as I moved from phone to phone. It was great, I always had my photos no matter what phone I had and could always view them on the computer. I recently switched phones and had simply not thought about downloading the app on my new phone. About 3 months passes, and my sweet dog passed away. I remembered about the app and that I had a ton of photos of her from over the years on there, so I re-downloaded G cloud after maybe 3 months of not using it. I found out that I could no longer log into my account because after 60 days of inactivity they delete your account and the photos on it!! I am heartbroken, thousands of photos I will never get back simply because life got the best of me and I forgot about installing the app on my new phone. I understand them deleting accounts that are not used, however 60 days is way too soon. I also never received any notice or warning that my account would be deleted. If I just got a simple reminder email or text this could have been avoided.
How could you do this to me
by Melissa22055555555
I trusted my photos were safe and in a cloud I could access forever. This app removed my email and dumped me because of inactivity over a few months. I have always planned that the first things I would save from fire if I had to leave my home was life, important documents, and photos. I lost a lot of memories from my old phone because i trusted in this app. I can’t even begin to tell you. And I won’t. All I can say is DO NOT TRUST THIS APP WITH YOUR pieces of your memories/history. It will fail you.
This app doesn’t work won’t open been like 2 months and i pay for storage fix this app make work.
by Richsal60
This app. When I open it stay open may be 20 seconds then closed, it been like this since a long time, when you are goin to fix it
Have a Problem with G Cloud Backup? Report Issue
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- Pulling issues faced by users like you is a good way to draw attention of G Cloud Backup to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a G Cloud Backup customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using G Cloud Backup.
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