Contact SlideScan Support

by Tess1082

On the App Store, it says that there is a plan for $6 for a month. Then you go to buy it in the app and they tell you it’s $20 for two years. I have 20 slides to back up. It’s much cheaper to go to a local slide scan place and the quality would be exponentially better. Since I only have a few photos, I was fine with the lower quality within the app but the price is outrageous. They also tell you that you can scan all you want for free. They don’t tell you that you can’t save any for free. What’s the point of scanning is they stay in this app? I’m fine with paying some money, but not a dollar a slide. It worked fine for what it is, but the price is way too high and you don’t realize this until you’ve finished the scanning that they lied about the price on the app page.

by WokaWokaWoka

1. But the app doesn’t support Macro mode on iPhone 13 Pro, so you can only get so close the slide, resulting in smaller, lower resolution captures. I actually got better, higher resolution results with Apple’s camera app. 2. Focus detection would help too, showing in-focus edges in a color, like digital cameras. 3. Cropping is a little too conservative; picking less of the image margins. 4. Adjusting the crop is possible but fussy. No way to revert to the autocrop after you adjust it manually. 5. It Would be great, since the app detects a backlight, if it would color balance it. I keep my display warm, and I noticed off-temperature highlights In the captures. 6. Would gladly pay the full price if quality-improving features were there. 7. Unfortunately, the developer response to this review missed the point of my criticisms, and worse, did not address the inexplicable lack of support for macro mode.

by The Real Blackshadow

I love the idea of this app. But I have a couple problems with it. First of all, I see a reflection of my phone no matter what I do. I even tried making a black cover to go over my phone. But I still see the round circle where the camera is showing up in every picture I take. I saw other people in the reviews have said something similar and customer service says to contact them. I did, but have not heard anything back yet and my free trial ends tomorrow. Secondly, I want to airdrop the photos that I scan from my iPhone to my iMac. But it only lets me do five at a time. I am hoping there is a way around this. If I could get customer service to get back to me, perhaps these problems could be solved and I would give it a much better rating.