Buzz: Secure Medical Messenger Reviews

Buzz Reviews

Published by on 2025-02-05

🏷️ About: Skyscape’s Buzz is a HIPAA-secure platform for care team collaboration and patient communication, offering rich capabilities including real-time chats, document edit, and signatures, group chats with polling feature and broadcast capabilities, video conferencing, private calls with caller ID, fax number, dictation, audio/video, images, trusted medical knowledge integration, report sharing and a robust API framework enabling .


       


Overall Customer Experience 😎


😎 Positive experience
44.8%

🫥 Neutral
32.9%

🤬 Negative experience
22.4%

~ from Justuseapp.com NLP analysis of 97 combined software reviews.



Read 20 Customer Service Reviews 😠💢

4.6 out of 5
Happy to get rid of WhatsApp

Ever since Facebook updated their privacy policy for WhatsApp to start collecting data and sharing it with Facebook, I was concerned about the risk involved to everyone, especially thous of us who are unknowingly using WhatApp for health care related communications. I need to be able to connect with other doctors and my clinical staff in a fast and secure way that makes health data safe knowing that the conversations are not being tracked or the meta-data is being used for advertising purposes. This is where I discovered this app. I was thinking about switching to Signal or Telegram, but non of these apps are HIPAA secure or should be used by healthcare providers. Most of the features found in WhatsApp and much more are available here. I'm definitely very happy with the service and recommend it to all my colleagues. Happy to get rid of WhatsApp.

Useful telehealth app!

We were searching an app which would not only be useful in this pandemic but can be used while treating our patients from remote areas who cannot come to our clinics for regular visits.

With this app we could do audio / video calls, chats, set reminders and schedule calls too! As this is HIPAA compliant app, we could share the info protecting our patients data and privacy.

I am going to be their lifelong customer!

Very useful app

This is a great app. Very useful and easy to use. I have been using Buzz for more than 6 months now and no issues so far. I can communicate with my colleagues securely and also exchange important documents as an attachment without worrying about HIPAA violations. Audio/video calling quality is pretty good. I would definitely recommend Buzz.

GREAT!

Really fantastic stuff from this app!
Buzz is intuitive and easy to use, yet robust and packed with features.
Makes secure communication easy for any healthcare application. We’ve used it in both inpatient and outpatient settings. The telehealth feature has been immensely helpful especially during this time of social distancing. Highly recommended, 5-stars!!

All in one power and convenience

We’ve been using this app for nine months for multi-team comms and collaboration. Being able to to replace bespoke apps with one comprehensive platform has streamlined our workflow and improved our efficiency. We are now able to be much more responsive to our clients.

Genius/ convenient

Our 25+ therapists use Buzz daily, not only do we have the ability to quickly communicate with other therapists, we’ve created specific groups for case management & speech therapy. I’m trying to get nursing on board next! Anything that saves me time, is invaluable. Every rehab team needs this!

Best secure messaging app for my practice

Amazing app and great features. Very comprehensive and can securely communicate with colleagues, call with caller Id, group messaging with polling, broadcast, alerts, etc, eFax, in app document signatures and editing, chatgpt and trusted medical knowledge AI answers and list goes on. Everything in one app and can use it on laptop browser too. Love it and highly recommend!

Excellent HIPAA Compliant Solution

this app is feature filled and blows the other HIPAA compliant messaging options out of the water. We had used Qliqsoft for many years prior to our switch and it doesn’t even come close. The development team and support team are incredibly helpful and always open to pushing improvements and discussing suggestions. We look forward to a long lasting partnership with this app

Secure, Simple & Sound Innovation

this app platform is not only a secure messaging platform but it allows for seamless collaboration and communication between healthcare professionals with all common methods (audio, video, pics etc) of desired content. User interface is very simple yet elegant with great performance and speed. I see a huge potential for this product to integrate in healthcare environment and create value in enabling healthcare delivery models.

Keep up the great work

Love the Geofencing feature

Using with a team of 8 in my clinic - lots of timesaving features. I can send an audio message and it will transcribe before sending. I have saved a couple of dictations that alert my this app group automatically when I am approaching the clinic to get the patient to the room. No more of 'I will be there in 10 minutes - get my patient ready' to be called in...

One word: useful. This app is the future.

Who knew you could innovate so effectively in healthcare? this app has done it! They’ve incorporated features from tech platforms that we use in our everyday lives but that digital health has been far too slow to adopt. It’s also totally secure, which is 100% necessary. this app has inadvertently helped our organization think outside of the box, and it has provided a robust set of tools for us to do so. Need a new feature? this app is so agile they will actually incorporate it overnight. I’ve shared Buzz with colleague and friends who, after playing with it to figure out the features, totally love it. This is the future of healthcare especially in a post-COVID world. Highly recommend Buzz for any organization.

Private patient call backs

With so many spam calls these days my patients don't always answer a call back if it's from unknown caller because I blocked my cell phone. With Buzz I can set my caller ID to my office and my patients know to answer. This has saved our office tons of time in call backs and it's convenient, set it and forget it or I can change it if I'm working out of a different office.

Very easy to share files/documents

I like the simplicity of Buzz . It is very easy to upload documents and images via phone app or desktop (Drag and Drop). It is also efficient and sleek. I just love how easy it is to upload any form/document, fill out the necessary information, sign the document and sending back to my colleagues/contacts. A very useful feature I must say. Great idea!

Private communication made easy!

this app is a great tool for healthcare providers. I am a pain physician and work with many device representatives who need to communicate with me in a safe, secure manner. This application also allows me to share pictures and images in a secure and private manner as well. It has really helped to streamline operations for my office and I feel reassured that I am doing this is in a HIPAA safe environment. Definitely a great app!

Medical Communications done right

I’ve been using the this app platform now for over 4 years. It’s clean, easy to use, and way more powerful that you’d ever think. The advances that were made in the apps development have dramatically improved functionality w/o any loss of previous capabilities or speed.

The ability to link to other medical references is super helpful. The ability to route videos, audio files, and pictures is great. The phone dialed keeps my phone # private w/ patients while I can still interact easily with patients…

The addition of fax functionality over the past few years made things even more useful.

Generally speaking, Buzz continues to surprise to the upside! Keep it up, Skyscape… I love the constant attention to my needs as a clinician!

Great communications tool

Over the last eight months, this app has been a huge part of my daily team communications. Buzz is easy to use on mobile and web and has cut down on my email clutter significantly. It’s easier for getting approvals and finding relevant conversation than other tools I’ve used. Recommend checking it out if you’re collaborating with different teams and stakeholders regularly.

Great Communication app - highly recommend

As a cardiologist, I am always on the go. Although we have Epic it doesn’t help with instant communication needs. Many of the fellows or patients use texting for convenience but clearly its not secure - have loved how this app makes it as convenient and hipaa compliant. Also during the pandemic, we used doximity but our policy is changed to not use it. this app phone and video works well for us. L ike all other features as well - including the lightning integration to the skyscape drugs and medical library.

The KEY to HIPPA compliant field communication!

If you are looking for a life saving tool to manage sensitive health care communication between field clinicians and the office, look no further! You have a problem and and this app has the solution! Buzz and the support team are A+ ! They bring to the market solutions that all home health care agencies struggle with when it comes to communication. If you need help or assistance, they are a this app away and are dedicated to assisting in your success! We have used other products in the past always looking for that “right fit” and feel so lucky to have found this tool! Two words: GAME CHANGER! 🤩

Physical/occupational/speech therapy team

Buzz has been great for our therapy team consisting of 25 therapists in a skilled nursing facility. We have been through 3 other HIPAA compliant apps and this app has by far been the most efficient. The customer support/IT team is quick to answer and correct any issues. It has some awesome features that other apps don’t have including: creating multiple groups for different conversations/categories, favorite messages, saved messages, and a search box! I am beyond thankful to finally find an app that works for our team and highly recommend Buzz for your company!

Class Act!

Buzz really has its act together. I was pleasantly surprised that it worked with my Apple Watch so smoothly - and when I tried to dictate with Siri in Buzz , it felt like Siri understood me better. Not sure if that’s Skyscape magic, or if Siri is under new management. Either way, it’s working smoother than inside other apps for me. Love the dictation module.



Is Buzz Safe? 🙏

Yes. Buzz: Secure Medical Messenger is very safe to use. This is based on our NLP (Natural language processing) analysis of over 97 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for Buzz Is 66.7/100.

Safety Analysis

84.5% of users say app is Safe 👍
84.5%

8.2% of users say app is Risky 🚨
8.2%

7.2% of users have Some Concerns ⚠️
7.2%


Is Buzz Legit? 💯

Yes. Buzz: Secure Medical Messenger is a totally legit app. This conclusion was arrived at by running over 97 Buzz: Secure Medical Messenger User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Buzz Is 100/100..

🔏 Privacy & Data Safety

Buzz collected the following data from you:

  • Data Linked to You:
    • Contact Info
    • Identifiers
    • Diagnostics

Payments 💸

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
Professional Access - Monthly $18.99
Professional Access - Yearly $194.99
Standard Access - Monthly $8.99
Standard Access - Yearly $91.99


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Features

Skyscape’s Buzz is a HIPAA-secure platform for care team collaboration and patient communication, offering rich capabilities including real-time chats, document edit, and signatures, group chats with polling feature and broadcast capabilities, video conferencing, private calls with caller ID, fax number, dictation, audio/video, images, trusted medical knowledge integration, report sharing and a robust API framework enabling linking with external systems such as EMR solutions.

Buzz provides in-context integration within conversations to get Lightning™ fast answers via Skyscape's comprehensive portfolio of gold-standard medical information trusted by over 1 million healthcare professionals.

Buzz is a recommended platform for any individual provider or organization that needs to quickly and securely exchange private, HIPAA-compliant messages.

Providers can communicate with patients and their families using secure texting, secure email, phone calls, and video channels, helping to improve patient outcomes and satisfaction.

Buzz has a strong track record in home health, & physical therapy as well as medical clinics & hospitals, and other agencies handling the transition of care.

  Contact Support
Developer:
Skyscape Medpresso Inc


Website: