Contact Game of Thrones Support

Have attempted play the game across the span of 3 years now. Numerous known glitches (same ones for 3 years) that are proven unfixable(they have the tech, $$$, and resources to fix if they really wanted too). Customer Service doesn’t take any responsibility when it comes to fair compensation to losses incurred on your account due to their known game’s glitches. Plain and simple this game was designed with a known shelf life and the goal during that shelf life is to rake the customer for every $$$$ until the shelf life runs out. The glitches can be fixed they are there purposefully because with loss comes opportunity to spend. Also a certain % of users won’t complain(free rake of the pot for them). Customer service takes time in responding because % of users will give up and go back to playing. Once customer service does compensate this is always fractional and never adequate. Once again this is by design they’ll give you enough back once you’ve hounded them so that you can spend to get you the rest of the way back. Calculated designed money pit easily seen when crossed referenced among numerous other games. The customer comes last here unless a really high end clientele. This is a cash cow being milked until there’s none left. *Warning stay away* If you have downloaded, but haven’t started playing delete the app off the phone and shower immediately to cleanse this filth off of you. Shame on greedy companies especially during a global pandemic.

PLEASE IF YOU VALUE MONEY AND TIME STAY AWAY... sadly I started playing this game a few months ago and it was challenging and even fun at first because there was so much to learn but others have been playing this game for years so they are light years ahead of you... if you decide to “pay to play” with buying packs to “get ahead of the competition” think again because there are players spending thousands and even some spending more than $10,000 on this stupid game so you might as well throw your money in the trash because this game has so many bugs and glitches and lags so much that you will never get ahead of your competition... personally i spent $1,100 on this game (I bought 11 of the $99 packs) and I wasn’t even in the top 40 of my the kingdom when it came to strength and guess what happened?! The game failed to send me notifications that I was getting attacked and I lost 98% of my troops and I emailed the developers and all they said was “here is like 70,000 gold” equivalent to like $20) when I spent over $1,000!!! And lost it all because the game glitched and didn’t send me notifications properly like it had always done before.... please stay away unless you are a millionaire and can afford to spend a couple thousand dollars on a game... better yet go donate your money stop child sex trafficking or helping the homeless - I will regret for a long time putting a single dime into this terrible game

The saddest thing is playing a game you love with developers that only care about your money. First— I have bought stuff from the store only to never have it given to me. So I think well maybe the order didn’t go through not true. They charged my credit card three of four times for the same transaction. I have fought with Apple and the WB neither one cares about the customers. I have had to ask my credit card companies fight on my behalf because neither side will help. Apple has some policy on we can’t refund if you never got the item or being charged several times for items. Telling the WB needs to solve the problem. Good luck with that, they never answer and when they do they tell you to get the refund from Apple. Second— the game is always glitchy, the developers are always trying to “fix” the problems but they never get fixed. Third— I love playing the game it hurts me when I cannot. The GOT community is awesome so when asked by Apple why don’t you just stop playing it’s because we all love the game. We just wish that Apple and the WB would really help us the customers from constantly get s*****d over. So I write this with sorrow in my heart but don’t invest in playing with the game. Not until the WB and Apple take serious the amount of robbing that is going on because of the glitches in the game. Save yourself the trouble. Walk away!