Contact Pedometer α - Step Counter

Contact Pedometer α Support


Company Name:

About: Ito World solves transportation challenges across the globe by delivering real-time transit data
feeds and data visualisation software.

Headquarters: London, England, United Kingdom.



Pedometer α Customer Service 👿🤬😡😠💢😤

Pedometer α - Step Counter Contact Information

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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



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Read 3 Customer Service Reviews 😭😔💔

4.8 out of 5

Does not count steps

2022-05-04

by Scottf589

I put this on to count my steps accurately and to reset to Zero, as most apps that are pedometers do not. It works when the screen is on, but when the backlight turns off on the phone, it no longer counts steps. I tried keeping the back light on on my phone, but find it is off when I get home and the steps are not counted. I wanted a simple pedometer that counts steps from start to finish and be able to reset it to zero. Other pedometer apps count steps and the
all day and I can not reset them to zero. This would be a great app if it would stay running and not shut down when the backlight turns off. I tried everything to get it to stay running. Please fix, so I can use this app. Thanks

When it works.....

2022-05-11

by Kayb31

When it works it works fine but occasionally it does not work. When I walk what I know is about 500 steps and it records 21 steps, I would say it does not work. Works most if the time. Would like to be able to register a goal so i can see how well i do each day.

I have started doing it manually. That’s for sure. I have selfcounted the places I walk from or to ans kept a list. So when I walked somewhere I just manually put the number of steps I’ve done. The difference is amazing. When I let the app count I usually come up with a few hundreds in a day. When I manually put in the steps I take I usually get into the thousands. Big difference.

When it begins to be accurate, I’ll stop doing it manually and let it do what it’s supposed to do—accurately count my steps.

It’s probably popular because it’s better than the others, or doesn’t have so many bells and whistles. All I want is something that will accurately count the steps I take during the day.

And the last two days it recorded nothing. I walked, was busy and didn’t add manually and it recorded nothing for two days.

Stops recording prematurely

2022-05-18

by Blkblt63

This app frequently stops recording while in use, which defeats the entire purpose of having the app! Otherwise, the features for tracking distance, calories, time and cumulative steps are very nice. Please consider updating the app to fix the premature stop problem and also include an option to record continuously vs start/stop recording. I use another app in parallel that is very reliable but doesn’t display data like this app does. One workaround I found is to update the data by poaching the data from the other app. However, I shouldn’t need two pedometer apps to collect the data I want.


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