Contact Norton Family Companion App Support

by Kristi Lincoln

I DO NOT RECOMMEND DOWNLOADING THIS APP! It not only causes your phone to glitch but it also isn’t a very great app in general. I downloaded this app because I thought it would help me and my child connect more but after downloading and using the app for a week all of my accounts got hacked! My child started complaining and saying that there’s someone talking to him through the microphone of his phone and telling him to run. I am utterly disgusted. I deleted the app after this fiasco. Afterward all of my accounts were fixed and my son’s phone wasn’t sending terrible messages. I am disappointed.

by Belladogo

this app is not the move. my dad installed it on my phone and it's horrible it was fine for one night but the next day it deleted all of my apps. it's also horrible for me cuz the app restrictions and the screen time and it doesn't let me go on any websites even if i'm looking up a bible verse. if you're considering getting this app for you kid i would not it shows you don't trust your child and it will make your kids annoyed as heck and make them frustrated which you probably don't want your kids to be mad. overall i DO NOT suggest this app.

sincerely, a very annoyed teenager

by NoScore4U

When supervision turns off, all controlled apps appear on home screens ignoring the original organization in folders or clear home screens (using App Library).

I appreciated the ability to control my child’s devices in one management portal but unfortunately the supervision of Apple devices caused problems where I had to remove the app and go back to screen time for my management. I have all of the app shortcuts removed from home screens and exclusively use the App Library. I have to remove all the apps every time supervision turns off.