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Listed below are our top recommendations on how to get in contact with 得到-课程听书电子书. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact 得到-课程听书电子书. Discover which options are the fastest to get your customer service issues resolved..
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By 大抽屉是白色
And customer service was really terrible. You had to spend a lot time just to repeat yourself. They also only repeated that they would not refund your money, even if someone subscribe it by mistake. They wouldn’t look into their systems to help you explain why the app started to renewed itself. It was just simply your fault. By the way, they sometimes gives away free membership for a month or two. But it only works for nonmembers, or members who have canceled their membership.
By 五颗大树
After recent version released, daily study plans are always wrong. Sometimes it just display some of them, or mark them all finished while I have not started yet. Terrible experience, every day What I see from this app is course’s marketing. As a 6 years customer of DEDAO, I feel that they have already forgotten where they started. So disappointed! A study app can’t even give a better study experience!
By lingyang2000
My purchased audio books did not show in the bookshelf. I was told to add them one by one from the purchase history. However they only keep the history for two years.
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