First of all, this game was obviously made by people who grew up watching TOS, for some, or TNG for others, and maybe even Enterprise for some. It's chock full of the bronze-level-hardness sci-fi and semi-plausible plotlines of the TV serieses. There's a lot to love here, as you procure a Borg scout ship and staff it with, say, Kirk, Data and Florist Q (yes, that is a character you can acquire) and boldly go where thousands have gone before.
But what's not to love is the absurdly vast number of characters in the game, with an equally absurdly vast array of possible traits and skills, and how often you will run into an objective on an Away mission that is locked to all 50 of your crewmen, except for that ONE level ten 1-star character that you never bothered to train or equip because, well, they're USELESS, except for that one Away mission that prevents you from getting all three stars. And you're going to keep running into that, again and again and again, unless you pony up large stacks of cash. And you're going to get your petunias handed to you in ship-to-ship combat again and again and again by people who have the cash flow to have the top-level ships in each category. I had fun, but I ended up bashing my face against the rocks of low income too much to keep going. It's all about the Benjamins, baby.