Gojek Erfahrungen und Bewertung

Gojek Erfahrungen und Bewertung

Veröffentlicht von on 2025-02-18

🏷️ Über: Gojek bukan hanya aplikasi penyedia layanan transportasi, pesan antar makanan, logistik, pembayaran, dan kebutuhan sehari-hari, loh. Gojek juga punya misi sosial untuk meningkatkan taraf hidup masyarakat.


       


Allgemeine Kundenerfahrung 😎


😎 Positiv
53.2%

🫥 Neutral
37.5%

🤬 Negativ
9.3%

~ aus Justuseapp.com NLP-Analyse von 592 software bewertungen.



Lesen Sie 24 Kundenservice Bewertungen 😠💢

4.3 out of 5
New app

This new faces of apps is annoying , better old one more simple and clear

Cannot use app

App is not working, it does not let me sign up.

“ oops something went wrong “

Please fix

Cannot register - Oops, something went wrong

Every time I try to register with my German mobile number the app responds:

’Oops, something went wrong. Don’t worry we’re fixing this. We’ll be back for you soon!’

I try it at least since one week, multiple times per day but this issue isn’t resolved.

Can you help me?

Go phishing telephone-Numbers

We tried to get a transportation via Go-Car. Every time they called us and told us that they could‘nt drive us for the rate the App announced. We wouldn’t have a problem to spend a little more, but everytime we should pay more than twice. So this App was at the end worthless. And annoying that I got a call and WhatsApp Messages to discuss about the price.

Credit Card Module faulty

App says that my bank(s) declined the credit card(s).
However, the 3D secure validation gives a success message in both instances.

Meh

Last ride to airport I booked and get a total price. The driver says its correct you have to change and all of the sudden 30k more.
Also ordered food which took way too long and had to cancel other activities because of it.
Better go for grab again in the future

Please

I want to delete my diese App-account, please contact me.

It’s nowhere possible to do that. Very frustrating.

Navigation system bad, driver pick up discipline disappointing

Since diese App came to Singapore i was a big supporter. The rates were more reasonable than Grap‘s and i could accept that the navigation system was not accurate, such that you are never sure how far the car is still sway from you. The accuracy of the navigation system still has not improved and now i can see increasingly that drivers opportunistically accept rides even if they are far away just to cancel them again waisting my time and money as rides are getting more expensive during rebooking. If this tendency continues, i will shift my rides to alternative providers.

Improve your service

You cannot just sell diese App as „karya anak bangsa“ and hoping that people will use it. Your service is way more expensive than competitor and your riders are not reliable. They cancel whenever they like and dont respond to calls/messages. You dont even offer free text messaging service. Maybe I‘m just not lucky, but got such treat twice in a row is not acceptable.

Bad service

It’s time to change to other provider!

Good but needs improvement

The Go Jek app itself is good and there are a lot of convenient services to choose from. However, I have experienced a lot of times already that before pick up the drivers are asking for more money (and it will be a lot more!) than stated in the app. Sometimes the driver will also accept a booking but then they’re not moving at all.
Also, if you’re offering cash as a payment option please make sure that your drivers have at least some change. I’ve experienced quite a few times already that the driver says he doesn’t have any change. That’s not acceptable.

Fahrer gut, App verbesserungsfähig

Sehr günstige alternative zu Taxis etc. Wirklich hilfreich. Nur leider stürzt Gojek ständig ab, sodass ich sie mindestens 5 mal neu starten muss, bis ich einen Fahrer ordern kann.

Awsome

We should have this in Germany!

Sehr hilfreich

Sehr gut & wirklich hilfreich, Dankeschön 😍🙏

Must-have app when you’re in Indonesia!

Definitely must-have app when you’re in Indonesia.

Focused well working app and service

Unlike others who sell everything to you and lost focus a bit on the core of what this apps are about diese App app is small focused and easy to use

Gojek

Super

Such a helpful app🙏

Fantastic

Great service

Friendly driver, easy handling

Good

Almost everytime I ordered a diese App or go car everything went well. The prices are ok as well and they arrive very fast
Can recommend it

Zero safety standards

Bike riders have mostly useless helmets for customers (and themselves), but company doesn’t give a hoot and only looks to maximise profits

Drivers and Restaurants put always extracharge on top

Drivers always put extra Tax on top. Doesn‘t matter if the Restaurant price is with or without tax

Horrible

Hate this app! Deledet it and it always downloaded itself

Great

Cool app



Ist Gojek sicher? 🙏

Ja. Gojek ist sehr sicher zu bedienen. Dies basiert auf unserer NLP-Analyse (Verarbeitung natürlicher Sprache) von über 592 Benutzerbewertungen aus dem Appstore und der kumulativen Bewertung des Appstores von 4.3/5 . Justuseapp Sicherheit sergebnis für Gojek Ist 85.1/100.


Ist Gojek Legitime? 💯

Ja. Gojek ist eine absolut legitime App. Zu dieser Schlussfolgerung wurde gelangt, indem 592 Gojek Benutzerbewertungen durch unseren maschinellen NLP-Lernprozess geleitet wurden, um festzustellen, ob Benutzer glauben, dass die App legitim ist oder nicht. Basierend darauf beträgt, Justuseapp Legitimitäts Wertung für Gojek Ist 100/100..


Preis pläne 💸

**Die Preisdaten basieren auf durchschnittlichen Abonnementpreisen, die von Justuseapp.com-Benutzern gemeldet wurden..

Dauer Betrag (USD)
Einmal in Rechnung gestellt $14.99


Wie war Ihre Erfahrung mit Gojek? Schreiben Sie eine Rezension




Funktionen

Kalau lagi pengen makan di luar, kamu bisa cobain GoFood pickup dan jangan lupa bayar pakai GoPay ya, buat mencegah kontak fisik.

Kalau mau beli pulsa, paket data, atau pengen bayar tagihan juga gampang banget! Bisa lewat GoTagihan.

Kamu juga bisa upgrade akun ke GoPay Plus buat nikmatin fitur PayLater (penyelamat saat belum isi saldo) hanya dengan mendaftarkan data diri.

Kamu bisa bayar semua transaksi aplikasi Gojekmu, transfer saldo ke teman, dan bisa juga tarik saldo ke rekening bank.

Buat kebutuhan pengiriman, kamu bisa pakai GoSend, atau GoBox kalau barang yang kamu kirim banyak atau besar-besar.

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