How to Cancel HomeAway Vacation Rentals

Our crowdsourced data from HomeAway Vacation Rentals and Justuseapp users, shows that it is Unrated to cancel a HomeAway Vacation Rentals subscription.

If you haven't rated HomeAway Vacation Rentals cancellation policy yet, Rate it here →.

Find more than somewhere to stay. Find the space to reconnect on HomeAway. From apartments to cabins to condos to beach houses, find the best vacation home for you and the people who matter most. Search rental homes worldwide. - Rent unique homes in travel destinations across more than 190+ countries. - Filter by what’s important to you: price, location, amenities, and more. - See property photos and reviews at a glance. Book the one that’s best for you. - Tap the heart to easily save and compare places you love. - Invite friends and family to join your Trip Board and help you plan. - Leave comments and vote for your favorite properties. - Keep your trip conversations in one place and chat with your group from anywhere - Book and pay securely on the HomeAway app with your credit card. It’s easy and fast. Manage your trips from anywhere. - Reference important booking details like check-in instructions, WiFi passwords, and arrival information — even when you’re offline. - Access your conversations and message homeowners from your inbox anytime. - Use Siri Shortcuts to quickly view your trip details. Note: Currency is displayed as USD in the property listings, unless otherwise noted. For more information please go here: http://www.homeaway.com/mobile

1. Pulling issues faced by users like you is a good way to draw attention of HomeAway Vacation Rentals to your problem using the strength of crowds.
2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
4. If you are a HomeAway Vacation Rentals customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using HomeAway Vacation Rentals.

• 
  By TiredofRipoff

  5

  Starlight Baptist Church Women’s Retreat

  This home is a jewel. It is spacious, very clean, beautifully furnished and well maintained inside and out. The kitchen is well stocked with everything one will need to prepare snacks or a meal. We had a Women’s Retreat and thoroughly enjoyed ourselves. There were 13 of us. We had plenty of sleeping space to sleep comfortably, as well as plenty of bathrooms. It is everything you would look for in a vacation rental. There are local stores nearby. It is easy to get downtown to San Antonio. This was our 4th Annual Retreat and this has been the best vacation rental we have stayed in thus far. Our goal is to visit a different state each year and I would not have any qualms in spending a 5th Annual Retreat in this home. Richard is awesome. If there was a 6 star rating, we will certainly give this home a 6 star rating!



• 
  By Atltam

  4

  Reliability and Quality

  I enjoy the application and it’s ease of use and our rentals have always been wonderful and exactly as described. I can easily and quickly filter on what I’m looking for, the prices are prominently displayed for clarity, instant booking is great and the ease of contacting the owner through the app is also top notch. I also like the ability to look at the cost breakdown, BUT here is where I PAY for all that convenience. This app used to be my go-to to find a reasonable, quality alternative to hotels! Not any more! Often the fees exceed the cost of the rental! What??? No, absolutely not, I won’t pay it, so I end up not booking with you more often than booking! The fees your app are charging owners are passed along to me and in some cases, are pushing prices WAY above even luxury hotels. The original purpose of the app has been lost. I am still giving the app a 4 because of all the great functionality. It’s a shame I can’t give it 5. Go back to your roots, lower the fees. Your model is inching out your original client base.



• 
  By R Starling

  3

  Property owners and calendars

  The HomeAway app is convenient, but there are a few things that could make it better. One very important thing that HomeAway needs to do is punish owners w a fee for not updating their calendars on a regular basis. The calendar/app says the property is available, so you submit a request. It can take a day for them to get back to you to say, “Oops, sorry, our days must be crossed. Can you shift your plans ahead 3 days?” Sure, I’ll just call the conference and tell them to postpone everything. And this happens over and over and over until you’ve wasted a week trying to book individual properties. In addition, the search function needs to be improved. It doesn’t include all possible properties, even though they make you think it does. For example, Pasadena & Altadena CA are adjacent cities. If you do a search for Pasadena, you might have 5 Pasadena properties & 1 from Altadena. This leads you to believe that there’s only one in range in Altadena. But then, do a separate Altadena search, and it gives you 4 additional properties! There’s got to be a better way to do the search on your phone.



• 
  By jjob987654321

  2

  Buggy App

  I am a regular user of HomeAway and appreciate their service however I have two major issues hat I believe will be their downfall if not addressed: 1. Fees are not transparent and are becoming out of control. Rather than recognizing the opportunity to compete with the Airbnb’s of the world on fees it is as if they instead just jacked up fees across the board. Further, because the “price per night” does not include the fees and charges across properties are inconsistent, the search experience is much more time consuming and frustrating than it needs to be. HomeAway should provide the option to see price per night with fees as a search option at a minimum which would at least increase transparency. 2. The app is buggy. This is in acceptable for a product/company at this scale. Get it together and only release updates when they’re properly tested. Simple features like “favorites” are not synchronized at times with the desktop. The funny thing is that this wasn’t a problem until they apparently recently updated the app because I used it in the past. The share favorites with someone has disappeared. The “draw area” for search (a nice idea) causes the app to crash regularly. None of this should be happening for a company like HomeAway.



• 
  By TreeFrog45

  2

  Annoying if you have *any* problems!

  The two times I used HomeAway and didn’t have any issues with my reservation it worked just fine. However the third time there was some glitch with my reservation and I got double booked. One of the reservations I paid for, the other one I did not request so I did not pay for. I only inquired about availability and the Home Away app kept sending automatic messages assuming that I wanted to book and then annoyingly sending reminders for me to pay. I’ve tried in vain to find someway to cancel the erroneous booking. There is no way to get in touch with the human with HomeAway until after you finish booking. This has led to some tension between me and the person who’s home I’m trying to book. She keeps asking me to cancel so that her place is not showing up as busy in the calendar, I keep asking her to cancel so that I will stop getting annoying messages to pay for a booking I don’t want. The virtual assistant is useless on the in app chat. It can only regurgitate information that’s already available on the listing. Anything as simple as “how do I cancel pending reservations” seems to stump it!