How to Cancel Sky Guide

How to Cancel Sky Guide

Written by on 2021-12-30

We have made it super easy to cancel Sky Guide subscription
at the root to avoid any and all mediums "Fifth Star Labs LLC" (the developer) uses to bill you.
Now let us get into the crux of this guide.


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Complete Guide to Cancel and Delete Sky Guide

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of Sky Guide to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Sky Guide subscription at the root to avoid any and all mediums "Fifth Star Labs LLC" (the developer) uses to bill you. Now let us get into the crux of this guide.



   

How to Cancel Sky Guide Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Sky Guide (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Sky Guide, then it's definitely canceled already. It won't be renewed anymore).



How to Cancel Sky Guide Subscription on your Android device

To cancel Sky Guide subscription on Android, you need to realize that deleting the Sky Guide app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Sky Guide subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Sky Guide subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.



How do I remove my Card from Sky Guide?

Removing card details from Sky Guide if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Sky Guide from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on Sky Guide or any other website using your Justuseapp card.
  5. Cancel the Sky Guide subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact Sky Guide directly. Get their Contact info →


How to Cancel Sky Guide Subscription on a Mac computer.

To cancel Sky Guide subscription on your Mac, do the following:


  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Sky Guide app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.


How to Cancel Sky Guide Subscription on Paypal.

To cancel your Sky Guide subscription on PayPal, do the following:

  1. First log into your PayPal account at www.paypal.com .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Sky Guide" or "Fifth Star Labs LLC" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Sky Guide.
  6. Then click "Done" on the verification page to complete the unsubscription.



What to do if you subscribed directly on Sky Guide's website?

Here's how to cancel your Sky Guide subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Sky Guide's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Sky Guide's contact details here

  2. Visit the website of Sky Guide. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.


How to delete Sky Guide account

You might have created an account on Sky Guide during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.


Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Sky Guide via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check Sky Guide's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.



Bonus: How to Delete Sky Guide from your iPhone or Android.


Delete Sky Guide from iPhone.

To delete Sky Guide from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Sky Guide until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Sky Guide app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete Sky Guide from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Sky Guide, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.


How easy is it to cancel/delete Sky Guide?

Our crowdsourced data from Sky Guide and Justuseapp users, shows that it is Very Difficult to cancel a Sky Guide subscription.

If you haven't rated Sky Guide cancellation policy yet, Rate it here →.



What is Sky Guide?

Bring the beauty of the stars down to Earth. Hold Sky Guide® overhead to automatically identify any star, constellation, planet or satellite! Easy to use and powerful, it’s epic stargazing for any experience level. “Close to perfect.” - CNET “It’s a dazzling piece of software…” - David Pogue “Sky Guide is one of the coolest apps in the App Store…” - Inverse - #1 app reached in 98 countries Is it a star or the planet Mars? Knowing what’s up in your night sky is easier than ever. Sky Guide’s AR mode superimposes figures onto your real sky so visualizing the heavens becomes effortless. Have you ever wished you could recognize constellations but didn’t want to fumble around with paper star charts? Now you can. A speck of light crosses the night sky, growing brighter. What could it be? You don’t have to wonder anymore. Track a bright satellite and receive perfectly-timed notifications whenever the International Space Station is about to fly over your location. With Sky Guide, you’ll be saying ‘Goodbye, aliens’ and ‘Hellooooo, astronauts!’ Voyage to the past or future with cinematic time controls. Know where the Moon will be later in the evening so you can capture that perfect photo or be an eyewitness to history’s greatest comets. Whether you’re searching for Sagittarius, Saturn, or the next big meteor shower, Sky Guide is jam-packed with information and rich graphics that will satisfy the most curious minds. Plus, stay current with location-filtered events like solar and...



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Have a Problem with Sky Guide? Report Issue

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Why should I report an Issue with Sky Guide?

  1. Pulling issues faced by users like you is a good way to draw attention of Sky Guide to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Sky Guide customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Sky Guide.


User reviews of Sky Guide


  • By waterdamage
    5

    I Use It More Than Any Other App

    I use this app more than any other app I have. Not just more than other’s like it. It’s beautiful, it’s easy to learn, it’s AR is accurate, the sky blending is near seamless on clear days, the sounds and music are breathtaking, the menus are sleek and simple, the tutorial is thoughtfully guided, and I cannot sing enough praise for the affordable pricing. Other apps don’t even come close to giving you as much pleasure for price. Bravo. I have no complaints. I have a few offhanded suggestions as far as being able to backtrack navigating the sky, though. I think having a brief history (maybe 10 astronomical objects worth?) to show others what you had looked at would make it easier to frequently enjoy the app with your friends and family. 10/10 I recommend this for anyone and everyone. It’s the price of a coffee and what you experience is absolutely priceless. The happiness that this app gives me is staggeringly invaluable to my day to day, and I never expected to love an app as much as I have come to love StarGuide. Thank you. Salut



  • By MrDyscombubbled
    5

    Snow Moon

    My world kind of flipped on its head this past new year. Generally like to look out at the city at night but I started staring at the stars a little more leading up to the snow moon. It was cloudy on the 8th but I still took a midnight hike in a few hills behind my city. The moon made a few winks but the clouds kind of disappointed my hope & blacked out the stars. Half-gave up until I laid down flat on my back and tested this app real quick. I’ve tinkered with a few AR star gazing apps a few years ago but those apps never really reached beyond the screen. Tech didn’t quite do the stars justice in the past. Tech could probably still do more for educationally brilliant apps like these but, at the very least, it does well with the stars. I appreciate the beauty. I haven’t the taken the time to appreciate it and its near infinite astrophysical wonders as much as I should — experience that night made my new appreciation starkly apparent. For what it’s worth, thanks. Reminders in moments like those bring genuine feelings of awesome peace. *** Physics, yo. Carry’s love. ***



  • By alittlebrittle
    5

    Makes me forget to breathe!

    The sky is my first love, and a near-obsession.. so many thanks to the developers for creating this wonder; it is, in a word, perfection. The ambient music, the ease of use, the incredible amount of information, instructions all wonderful, even details of space below our horizon. I somehow relish the thought of sleeping beneath the Draco & Ursula Minor constellations, and I have to say, the visuals should be enjoyed on as large a mobile screen as possible, although it can be dizzying if you move it too quickly. It’s easy to romanticise the stars and to be in awe of space, of which we know so little...I love it, and the mysteries it holds, as it’s sometimes the only thing that makes me feel that the silly little irksome things, and nasty people don’t matter...just look up and wonder. This makes me miss Carl Sagan: “the sky calls to us, if we do not destroy ourselves we will one day venture to the stars” We miss you, Dr. Sagan, but feel a bit closer to you with simple and beautiful tools such as this one. Just remember to breathe.



  • By Farhan00834
    5

    Best Application Ever !

    First of All Thanks to the Developer for giving us such a great Application Ever! But The Only Problem in lastest version is “Realtime Moving objects” like i was remember the version 6.01 in that version when we zoom the Moon so the moon will moving in realtime so reallly miss that feature in new versions i request the developer please bring that feature in upcoming version as soon as possible! Please Dear Developer Bring that feature again in option/Button type if someone want sidereal motion they can “TURN ON” and if someone don’t want they can “TURN OFF” sidereal motion. Dear Developer i am also your user i have rights to feedback , The sidereal motion was useful to us because when someone ask us how you can say that this app is a realtime app so that we can show them sidereal motion in zooming the moon like before we did in 6.0.1 version and say to them that look this is the realtime app so i request that please bring it in upcoming version as soon as possible.



  • By Chandi Devi
    5

    A SUPER MASSIVE App!

    I Love looking at the sky, stars, clouds, etc. Found Sky Guide. Not only do I get to follow the stars, constellations, moon, sun, planets, comets, satellites, but I can go forward in time, backward in time, there is information about everything that is listed in the sky in the App and I keep finding more ways to use this app. I just LOVE Sky Guide. My friends and neighbors (most of who don't have computers nor internet connections, as I live in a village with mostly poor farmers) come over to look with me. They love knowing what is that bright star in the sky, what is the planet, etc... It is highly Educational and worth the money. And it works with the wifi off. Best. Best. Best! I fully suggest this App for a great hands on course in basic Astronomy. 5 Stars!!! And now with SUPERMASSIVE as an option, it just continues to blow my mind. Seeing the Galaxies , Nebulas, Planets up close is breathtaking. This app was definitely made by people who Love their subject. And I Love this app. It continues to be Amazing! Amazing!




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