How to Cancel Latch App

How to Cancel Latch App

Written by on 2022-09-14

We have made it super easy to cancel Latch App subscription
at the root to avoid any and all mediums "Latchable, Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.


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Complete Guide to Cancel and Delete Latch App

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of Latch App to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Latch App subscription at the root to avoid any and all mediums "Latchable, Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.



   

How to Cancel Latch App Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Latch App (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Latch App, then it's definitely canceled already. It won't be renewed anymore).



How to Cancel Latch App Subscription on your Android device

To cancel Latch App subscription on Android, you need to realize that deleting the Latch App app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Latch App subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Latch App subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.



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How to Cancel Latch App Subscription on a Mac computer.

To cancel Latch App subscription on your Mac, do the following:


  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Latch App app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.


How to Cancel Latch App Subscription on Paypal.

To cancel your Latch App subscription on PayPal, do the following:

  1. First log into your PayPal account at www.paypal.com .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Latch App" or "Latchable, Inc." to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Latch App.
  6. Then click "Done" on the verification page to complete the unsubscription.



What to do if you subscribed directly on Latch App's website?

Here's how to cancel your Latch App subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Latch App's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Latch App's contact details here

  2. Visit the website of Latch App. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.


How to delete Latch App account

You might have created an account on Latch App during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.


Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Latch App via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check Latch App's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.



Bonus: How to Delete Latch App from your iPhone or Android.


Delete Latch App from iPhone.

To delete Latch App from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Latch App until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Latch App app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete Latch App from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Latch App, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.


How easy is it to cancel/delete Latch App?

Our crowdsourced data from Latch App and Justuseapp users, shows that it is Unrated to cancel a Latch App subscription.

If you haven't rated Latch App cancellation policy yet, Rate it here →.



What is Latch App?

the app is the first smart access system that eliminates keys and automates access for everything that needs to happen at a modern building. Open your door with a Doorcode or an app, instantly provide access to all of your favorite people and services through smart Doorcodes, and record everything that happens while you’re away. Use of the app requires the app hardware to be installed at your building. To learn more about our products visit www.the app.com. Privacy Policy: https://www.the app.com/privacy-policy Support Email: [email protected] app.com



Stop ridiculous app charges!


Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.





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User reviews of Latch App


  • By zuziezu
    5

    Unlock your life

    This app creates a freedom I haven’t seen anywhere else. Thank you for creating such app for this apartment. I only wish that more apartments could have this as well. Sometimes it does lag and would suggest working on bug fixes. Other than that thank you so much !!!



  • By TiffsThoughts
    5

    Most convenient App

    the app works so well. I really love all the features especially now equipped with Siri Shortcuts. I just wish it worked easier when my phone is locked. The widgets require you to unlock the phone even when on the Home Screen. Overall pretty good.



  • By ManaLeathers
    4

    Customer Support AWFUL!

    One has to be VERY concerned about the functionality of a product when so many people are experiencing problems that you can’t even get through to customer support!! It also does not bode well for the company that their customer service technology fails miserably!!!! As I write this, I have dialed customer support at least 20 times, each time getting the message that there are long hold times. It offers an option for someone to call back if you press “2” but when you press the number, the feature does not work. The same recording about long hold times prattles on! It repeats for three cycles, then disconnects. Online, when you click customer support “contact us”, the page says “Ooops, page does not exist”, so.... I tried the phone number. The this app works decently well. Not the best, but sufficient for what it is designed to do. When it doesn’t work, the customer support process for the app users is the WORST I’ve ever encountered....Seriously!!! Worst than trying to call the cable company.



  • By wehaveaeinner2018
    4

    Convenient but...

    It’s a very convenient app. It works quite well to open doors in my building. It’s also great that it works on Apple Watch. My biggest complaint about it is that the app has to be open for it to be used. It would be much more convenient to be able to put the phone next to the lock without opening the app first



  • By JonathanH2O
    3

    Needs improvement

    The app works fine, but there are two things that could be improved: 1. The widget is a great idea, but on my phone (recent iPhone) it sometimes decides to show the "Set up" button even though I have already set it up in the app. Clicking on the button and then going back to the home screen is often sufficient to show the keys again in the widget, but it often takes a couple of back and forth between the app and the home screen. 2. When I search for keys in the app, the results of the search are hidden behind the keyboard, and I need to press the "Search" button in order to minimize the keyboard, often to notice I made a typo, tap the search bar again to edit the search, and tap search again to minimize the keyboard in order to select the key. It's a little bit tedious and it would be great to be able to see the first few results without having to minimize the keyboard.




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