Contact Viply

Contact Viply Support


Company Name:

About: Viply is a free application for organizations of all types, enabling them to create and offer mobile
entrance access or promotional passes.

Headquarters: , , .


 
  2022-01-21

Viply Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Viply



Verified email ✔✔

E-Mail: support@viplypass.com

Website: 🌍 Visit Viply Website

Privacy Policy: http://www.viplypass.com/privacy

Developer: Viplypass


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Get Pricing Info for Viply
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Need help using Viply? Try their Help Center now!
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3 Most reported problems 😔💔

3.8 out of 5

Worst app

2022-05-06

by Rickysheretogo

The app needs either an update or a refresh, it crashes and crashes and will not let you buy a pass! I see the number decreasing and not moving forward when tapping buy pass, it reloads over and over. I signed up on time and I’m now going to miss access to the beach thanks to Viply’s crappy service

Awful People

2022-05-13

by M46522468

I purchased beach badges in the first week of May, way before the season started, while it was still freezing to go to the beach.

Since no beaches were open, the weather being awful, and since I just purchased them the day before, I asked if I could switch the beach, they said no refunds and couldn’t even help me.

Why couldn’t I switch the beach when it was still snowing? Or why couldn’t I get a refund, so I can take that money to apply it to a different beach?

Awful customer support/company/policy.

Will continue to buy beach badges in person!

Horrible functionality, horrible communication, horrible customer service

2022-05-20

by Djsociwls

The title says it all. Tried to buy beach passes two weeks in a row at multiple beaches. Pass sales were suspended at sales time and even after refreshing multiple times within the subsequent hour, they were never made available to actually buy. Then a message appeared that they were sold out. Viply never communicated when sales that were delayed would be reopened. Tickets were not accessible to everyone. When I reached out to their customer service team, they responded with completely inaccurate facts about ticket availability which I refuted with screenshots. They basically forfeited any responsibility for the horrible functionality of their app. This app is a sham and truly needs to be improved before other municipalities and organizations partner with them. The app seems to offer convenience and clarity, but in reality deliver absolutely none.


Have a Problem with Viply? Report Issue




Why should I report an Issue with Viply?

  1. Pulling issues faced by users like you is a good way to draw attention of Viply to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Viply customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Viply.


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