The Salt Lake Tribune Reviews

The Salt Lake Tribune Reviews

Published by on 2024-05-30

🏷️ About: The Salt Lake Tribune’s 2-in-1 app includes both a live news site and the e-edition, a digital version of the printed Monday through Friday and Sunday. You can use your sltrib.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
47.1%

👿🤬😠 Negative experience
36.9%

🙄💅🫥 Neutral
16.0%

~ from Justuseapp.com NLP analysis of 6,732 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Well organized journalism from local to national news and sports

- Ability to view the full article without having to flip to back pages

- Subscribing to the digital edition saves paper and supports local newspapers



Read 33 Customer Service Reviews 👿🤬😡😠💢😤

4.4 out of 5

If it ain’t broken, don’t fix it

2022-05-26

The new white app replaces the red app, which just replaced the black one a couple of months ago. Either of the former two worked fine when you got settled in with them. They lost me with this one. What’s the point of continuous switches when things are already going well? Don’t we all have better things to do with our news-reading time than to serve as consumer panelists for some newspaper’s IT department? This is a great paper, but there are plenty of other newspapers out there who won’t keep pulling the rug out from under you just when you are getting used to their style and presentation.

Not compatible with my I Pad Pro! Or my Mac Mini!

2022-06-27

The newest edition does not com up on my black updated Tribune app. I simply can’t get the latest edition. If I try getting the paper through my email notification I get a big useless banner to the left of the screen that makes the print too small to read. I know what I want: the first page of the latest edition filling my screen every morning through my app. Simple, easy to use. That is not what I am getting although numerous other publications seem to be able to accomplish this simple task. It is very frustrating and when my long term subscription ends (20 year subscriber) I will not renew.

New App is Horrendous

2022-07-28

I cannot fathom why the tribune felt the need to transition from the old, black app, to this new red one. It’s a huge downgrade in every aspect. A short list of just a few of the problems:

•TheSaltLakeTribune ’s design is terrible. It doesn’t look or feel like an iPhone app, and doesn’t follow iOS conventions. For example, swiping to go back after opening an article doesn’t go back, but goes to another article for some reason.

•Constant UI bugs and glitches. Floating navigation bars (or just solid white bars because the buttons don’t load), missing buttons, freezes. This even extends to the articles, frequently entire portions of articles simply never render, forcing me to find the article on the web.

•Notification bugs. Almost daily I will receive duplicate notifications, or four to five notifications in rapid succession. Even after turning off the notification for a new “e edition” of the paper, I still get it almost every day.

Overall it’s just a mess of an app that is terrible to use. I feel bad that the Trib paid to have this made because it reflects terribly on their brand. Hopefully it can improve, but based on how long TheSaltLakeTribune has been around, I’m not expecting much.

Not compatible with our other iPad

2022-08-29

How frequently are we required to buy a new iPad to keep the newspaper? We can’t read any editions after July 26th of the tribune on the older iPad. It’s now August 9th. We can’t update to the new app because it says the iPad is too old. How difficult would it be to continue to allow people to use the older app? I can’t imagine it would need to be typed in manually. Does it need a lot of technical support? Would the advertisers mind if you at least allowed the older app to have recent editions, even if they were without the fancy pop up ads of the new app? What percentage of customers would go back to the older app? I like the new app on our more recent iPad, but I don’t like being forced to buy more iPads.

Main page ads are obnoxious but

2022-09-30

they’ve done it right on each story’s page. But displaying loud, disconcerting ads to a subscriber shows the Tribune is still more not concerned enough with user experience. Good UX design requires a publisher to negotiate ad content and design that does not distract from reading the paper online. The ads should not float. The ads should not be easy to accidentally click. They should not be more noticeable than the stories themselves.
**Updated to two stars**
Ads for subscribers who close a story?! What? No good. There are much better ways to generate revenue from ads.

it's fine

2022-10-31

TheSaltLakeTribune is functional but there are some stylistic choices that I think hinder TheSaltLakeTribune .

There are 2 overlapping changes I would suggest- The design of the scrolling "live news" view is such that all the article titles get cut off part way through. This is pretty annoying because you can't see any full headlines. So if I'm skimming through it's difficult to find particular articles. The second change is the fonts in TheSaltLakeTribune are incongruous with all the articles in the e-edition and the website versions of articles. Across all other versions the Tribune uses a font like Times New Roman, except in TheSaltLakeTribune where it is a weird sans-serif font. It seems unusual to not keep that the same, and I actually think it contributes to the article titles not fitting properly because the formatting is different for t try his other font. Anyway- those are nitpicks. overall TheSaltLakeTribune is fine, it just has a couple of inconveniences.

Latest update not great

2022-12-02

I wish I could say the latest update was an improvement, but sadly not. Not only was I not aware of it coming, but it did not auto update. The old version just stopped getting the latest editions and when going to the Apple apps store, the old version came up as #1, so I didn’t even notice the new version with the new thumbnail/logo. Where the old version allowed me to click anywhere on an article to bring it up, the new version only reacts to the article title (which I stumbled into discovering). Lastly, I used to be able to print out the individual puzzles/games I wanted. Now I have to enlarge a portion of the comics/games page and print that enlargement. Overall this “upgrade” gets a “D” grade. You folks didn’t need to make this change and when making future changes, I hope you do a better job of getting reader usability testing before proceeding.

5 stars for content, 1 for app

2023-01-02

The content of the newspaper is great and worth subscribing. TheSaltLakeTribune , however, is frustrating. For one thing, there are weird spaces and line breaks through the text of the articles. Almost like instead of importing the text which was undoubtedly written on a computer, they print the newspaper and then use a text scanner to turn it digital. For another, if you start reading an article, then lock your phone or switch apps for a few minutes, when you come back it loses your place and sends you back to the beginning. The digital articles also don’t seem to include photographs in any meaningful way. So, yeah, I’ll keep subscribing but I hope TheSaltLakeTribune gets better.

App is underwhelming

2023-02-03

I downloaded this thinking it would be nice and convenient to have a digital app for my tribune subscription, but I was left underwhelmed it.

TheSaltLakeTribune itself seems a bit sloppy in its design. It’s not necessarily an appealing design, the articles cut off sometimes while viewing them, and TheSaltLakeTribune does not allow you to login to your account via Google which is just inefficient. I’m better off just using my mobile chrome browser to read the news until TheSaltLakeTribune is improved.

Such a shame.

Nice upgrade from previous owner

2023-03-07

If any of you are looking at the SLT again after letting your subscription lapse under the previous owner, you are in for a treat. The quality of the reporting and news stories was a pleasant surprise. Also, the quality of the e-version is much more appealing and easier to use. Well worth the spend for UT news.

Getting there!

2023-04-05

TheSaltLakeTribune is getting better. Just stop having it ask a subscriber to subscribe!!! YES! That! Also, I miss having access to online crosswords. I don’t have the ability to print from my phone so the print version is useless to me!! Am I now allowed to also load and access TheSaltLakeTribune on another device? I can print from my iPad but not phone although, TBH, would prefer online crossword access again! Thank you!

Still a few glitches but not terminal

2023-05-07

In general the new app works well. The biggest problem is text transfer from the digital view to the reading pane. There are lots of extra spaces and, at times, extraneous gibberish mixed in on most articles. The Live News section seems to work well. I do wish there were a connection to the World Table comments that you see in the web version. While I’m no fan of how World Table functions, it’s what we’re stuck with and it’s a pain to switch back and forth between TheSaltLakeTribune and web versions to read and make comments.

So far so good

2023-06-07

We are very pleased so far. As an older couple who started every day with the newspaper over coffee, we have found TheSaltLakeTribune to be very user friendly. A couple of observations:
* it would be helpful to have dates on the sections of the Sunday paper. We sometimes keep sections for future reference and a date would be helpful.
* my husband has been disappointed with how little national sports coverage and stats the paper contains. There seems to be less sports coverage
* I recall comments about a connection with (I think) the New York Times to link to more news coverage. Is that something that is possible?
* We love Andy Larsen! His coverage of Covid has made science and data and statistics very easy to understand!

Overall we are good with the new version of SL Tribune

Bob & Dorene Taylor Remembrances

2023-07-09

I’m age 85 — lost my wife and soulmate of 65 years — please don’t arbitrarily switch music from my selections without asking me for my approval — I’m very computer literate especially for a guy my age — Dorene was “beautiful inside and out” with unconditional love toward all with whom she interacted — I was the luckiest guy in the world to have her at my side — thank you for your service. One frustration — can’t figure out how to use your frequency modulation to best adapt sound to my hearing-response curve — equalizer.

Excellent start to everyday

2023-08-09

Well organized, excellent journalism from local to national news and sports. I look forward to reading it from cover to cover first thing each morning. My only suggestions would be (1) reinstitute the second page potpourris of brief snippets from national wire services and odd items and (2) include baseball standings in the digital sports page at least twice a week. Thanks for all you do in this difficult time for the media.
W.M. Keane (Sacramento, CA area)

Works well

2023-09-10

I have read SL Trib as a subscriber on TheSaltLakeTribune on my phone for a year or two without problems. The new app seems to work as well as the old one, easy and complete access by phone. The one criticism I have is I haven’t figured out how to turn off the newspaper-like layout on the opening page. Who would want to read a newspaper sized document on the small screen of a phone??

I’ve been waiting for this!

2023-10-12

After using the old SL Trib app and being sorely disappointed, I gave up on the Tribune for a time. I’m ecstatic they’ve made the effort to develop a new, better app! So far I’m loving the e-print version, including ads and color comics! Brings back the nostalgia of reading the print version every morning for decades. Thank You Salt Lake Tribune! Looking forward to many more years of the best reporting in the Intermountain West!

Great App - Exceptional Reporting

2023-11-12

The eEdition of the SL Tribune is a great way to read the news and a whole lot less paper to recycle! Plus the Trib is doing the best job it can to provide the news we need. Please consider contributing as you would to any nonprofit in our community! Send them a monthly check on top of their ridiculously low subscription cost so they can continue to keep our independent local news source alive!

very user friendly

2023-12-14

I did not want to lose the paper edition of the Tribune, but I was amazed the first time I read the online edition how easy it was. I had no trouble switching (and I’ve taken the paper edition for decades and am elderly). I was sold on it the very first time.
Everything is there, simple to use and intuitive, and it’s much more comfortable to read it online.

Great way to read the paper

2024-01-14

Let the tree stand in the forest. The complete paper is here and can be viewed digitally. Sections expand easily or the entire story can be put in a section at the bottom of the screen with one tap. This allows the full article to be viewed without having to flip to back pages to see the rest of the story. Subscribing to the digital edition not only saves paper, but supports local newspapers who badly need our love and money!

Terrible App

2024-11-17

I’ve been using my email address to get the trib and I just tried TheSaltLakeTribune but it won’t recognize my email address. Doesn’t anyone test TheSaltLakeTribune before they launch it? Also I would appreciate it if someone at the trib would correct all the wordsthatarerunninginto each other. Every single article has this problem. I like having the trib on my devices but there are some major issues that need to be fixed.

Pretty horrible on a cellphone

2024-11-17

All you get with TheSaltLakeTribune is a picture of the print edition, not the ability to choose an article from a menu and read it without having to enlarge it, hunt for where it continues, enlarge that, and hope you can scroll without it closing down. We get the print edition too and wish we could enjoy the paper online too. Enjoyment isn’t what I would call this.

Bought a year subscription, can’t access

2024-11-17

DO NOT expect to access TheSaltLakeTribune if you subscribe to the digital edition of the Salt Lake Tribune. Support confirmed it doesn’t work and can’t work unless you also bought a print subscription. The account you created to subscribe to the tribune though their website won’t work in TheSaltLakeTribune. *Digital subscription will, however, send you a daily email with a link to what you would get here, but you HAVE to access via browser from the you get.*

Red Icon for Utah Media One Subscribers

2024-11-17

TheSaltLakeTribune is for those who subscribe to the SLTrib through Utah Media One and not for those who subscribe directly through the SL Tribune. I TheSaltLakeTribune one star because of the rude customer support I received when I called for assistance to determine why I was unable to use TheSaltLakeTribune . TheSaltLakeTribune may be a good app, but the customer service for Utah Media One is not.

SL Tribune App

2024-11-17

For the most part I think TheSaltLakeTribune is great, and as it will be the only option very soon it is vital.

One ongoing nuisance is the proliferation of run-on words. I hope this can be corrected .

Good enough

2024-11-17

TheSaltLakeTribune works pretty well, though sometimes it has a problem finding my WiFi. I depend on it daily. The glitches are minor and are usually quickly fixed.

Not bad

2024-11-17

Can view as full page or article view. In article/column view, Up arrow or tug page down to go to contents. If you read magazines on Newsstand, Kindle, or Google Play, you'll figure it out. I like it better than reading subscription on desktop browser.

Awesome (when it works)

2024-11-17

SL Trib App is the BEST way to enjoy the local Utah news online. Occasionally it does not load or the password does not work, which is difficult to correct, but it is more and more reliable over time, and now my preferred way to read the “paper.”

Great local medium

2024-11-17

We cherish our subscription to the Salt Lake Tribune and the access it gives to the digital edition. We are sad that it has become thinner and thinner over recent years but we won’t give up our morning newspaper! It is part of our morning ritual to begin our day with the Trib!

Just like the paper edition

2024-11-17

The electronic edition looks just like the paper edition. Easy to use. I’ve been reading for decades so even moving out of Utah still keeps me in touch with whats going on.

Trib

2024-11-17

TheSaltLakeTribune is excellent! It makes it easy to read with being able to size the articles for better reading.

Long time subscriber

2024-11-17

Have enjoyed Trib for over 40 years. Love the digital. Local news is so critical and especially now with our divided world!!

Better than reading the actual paper!

2024-11-17

I love the digital replica format. It is better than getting a physical paper. I receive my copy everywhere I go, even when I am on vacation. I am able to keep up on home news items, do the daily puzzles(with an annotation app) all without having to worry about getting newsprint ink on my hands.



Is The Salt Lake Tribune Safe? 🤗🙏


Yes. The Salt Lake Tribune is very safe to use. This is based on our NLP (Natural language processing) analysis of over 6,732 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.4/5 . Justuseapp Safety Score for The Salt Lake Tribune Is 56.1/100.


Is The Salt Lake Tribune Legit? 💯


Yes. The Salt Lake Tribune is a totally legit app. This conclusion was arrived at by running over 6,732 The Salt Lake Tribune User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for The Salt Lake Tribune Is 75.1/100..


Is The Salt Lake Tribune not working? 🚨


The Salt Lake Tribune works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Pricing Plans 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Duration Amount (USD)
Billed Once $52.00


How was your experience with The Salt Lake Tribune? Post a Review




Features

The Tribune offers un matched reporting on state and local government, politics, the environment, education, religion, criminal justice, sports and the variety of rich stories about the people and places that make Utah special.

The Salt Lake Tribune transformed to a 501(c)(3) in late 2019, making it the first legacy newspaper in the U.S. to transform from a for-profit company to a nonprofit entity.

The Salt Lake Tribune’s 2-in-1 app includes both a live news site and the e-edition, a digital version of the printed Monday through Friday and Sunday.

Get the latest news as it happens from Salt Lake City, the Wasatch Valley and throughout Utah.

Under the new structure, The Tribune is governed by a board of directors, with Huntsman serving as chairman of the board.

You can use your sltrib.com login to sign in and get full access.

  Customer Service/Support
Developer:
PCH Media, LLC


Website: