OneXperience Reviews

How am I supposed to use something that doesn’t do what it claims to do?
Why does it require location and microphone to be enabled before proceeding? We have to talk over the phone in order to connect in the first place, let my Phone app handle the audio. Maybe dropping audio could help the dumb thing connect.
The person handling my inspection was never able to see through my camera. They had to lead me blindly and it ended up taking way longer than it should have. We tried reconnecting over and over again, They were never able to see my video.
They even told me they had to refresh the page each time I took a photo in order to see it. Incredibly wasteful of the persons time, stream that in as I take it at least.
Then halfway through they were suddenly unable to even see the photos after refreshing, the photos just refused to load for them I guess.
Whatever they’re paying that person to deal with this service every day, it isn’t enough.
If the video collaboration part doesn’t work in your video collaboration service you may want to figure out why.

Lousy app that AAA uses to view the inside and outside of your home. Agent complained about the quality of photos and blamed my phone, not OneXperience. Makes me want to switch to State Farm or other insurance company."

Never connects properly. Lags like crazy. I’ve yet to finish an inspection without it overheating my phone to the point where I get phone temp warning and have to shutdown my iPhone SE 2020.