Contact The Study Bible Support

As much as I love the notes of the MacArthur Study Bible, and also much of the look of the layout, I have the same repeated continual problem as I saw at least some others have. Every time I use the app, at some point if I’m reading for long, the app freezes and won’t move; and then when it finally unfreezes, it jumps to the last chapter of Revelation. This generally causes me to switch to a different Bible app bc of the time delay involved, so I generally just defer to a different Bible app to begin with. Also while I’m on the subject, the other little annoyance is in the switching from one scripture location to another. It takes maybe two or three taps on the scripture address to get it to allow you to search another address. I know this can be fixed because the YouVersion app used to do the same thing and they finally fixed that with an update. It was a huge fix. And a little tiny thing is that having to select Old or New Testament is just another unnecessary step that requires an additional click. You can designate the move from Old to New without actually requiring us to select it. Also the Headings for new sections in the middle of books are not in bold and look like part of the text. One example is in the middle of verse 8 of 2 Samuel 19. There is a paragraph switch with a heading title that looks exactly like the rest of the text just stuck right in the middle of the verse.

I have the MacArthur Study Bible, so I downloaded this app to be a companion to the Bible itself. It’s nice having all of this at my fingertips when my Bible isn’t handy. But the app is a bit clunky to use. The biggest frustration at the moment is the constant freezing and jumping to the book of Revelation. I thought this was just me, but I’m seeing others mention the same issue. I’ve also found that the app isn’t quite as responsive to touch as it should be. Some icons take several attempts to get them to work. This was the only place to identify issues. Neither the Grace to You website nor the app support page have a method for submitting feedback. I’m hoping one of the developers is watching the feedback and including bug fixes in the next version.

A couple things that would be nice: when the audio is “reading” it would be great if the page keeps up so I’m not manually scrolling along. And when pausing the audio, it starts over instead of picking up where it was paused at. Second thing: I was finally going to purchase but am unable to from within the app. After clicking to buy a message pops up saying you’re unable to purchase from in-app, I click “ok” and an error message follows saying it’s unable to complete the transaction, and I can only press “ok”. So I’m hoping I’m not charged multiple charges because I tried it a couple times thinking it was a fluke, also, I’m disappointed I can’t buy the extra features. Other than those two things I’m enjoying the app so far. Thank you!