Contact Fallout Shelter

Contact Fallout Shelter Support

Published by on 2024-01-18

About: Fallout Shelter puts you in control of a state-of-the-art underground Vault from
Vault-Tec. Build the perfect Vault, keep your Dwellers happy, and protect them
from the dangers of the Wasteland.



How to Contact Fallout Shelter Customer Service/Support

Fallout Shelter Contact Information

Listed below are our top recommendations on how to get in contact with Fallout Shelter. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Fallout Shelter. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Bethesda



100% Contact Match

Developer: Bethesda Softworks LLC

E-Mail: [email protected]

Website: Visit Fallout Shelter Website

54.05% Contact Match

Developer: Dreamplay Games

E-Mail: [email protected]

Website: Visit Dreamplay Games Website





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http://support.apple.com/kb/HT4213




Reported Issues: 3 Comments

4.8 out of 5

By airplane_mode_gamer69


Wish the random attacks were less powerful

Raider attacks are easy to handle, rad roaches are easy enough. But somehow the mole rats are ridiculous. They come out of the bottom floor which is currently my bedroom where nobody lives so they come in, then move on to the next room. But then all of a sudden they are in every room. I’m talking like 30 mole rats, several per room and way more than came in with the first group. I try to spread my weapons out so there’s at least one in every room but even then I get ravaged and only by these rats. I got attacked by one pack and had to spend 14 stimpacks and only an hour later another one came and killed 18 people. Some multiple times I spent over 5000 caps just keeping them alive or risk them spreading to even more rooms. And now that I’m on the topic, how can a room with 5 people with guns and one person punching lose to a single remaining mole rat several times?? I had them all die at least once during the last rat on the room. I mean even in actual fallout when can a mole rat do area of effect damage to everyone in a room? Never is when so why does it happen here? Things like mole rats should only be able to attack one thing at a time and they should need to be touching you. Tired of a guy with a rifle dying to a mole on the other side of the room biting a table. Again it only seems to be mole rats



By Keptric


Great game, BUT...

Why the 4/5 stars? The game is great, but, it doesn’t hit the key points it should’ve. I see many people complaining about the 200 cap and how it crashes because of so much going on. Although annoying, it was expected. It’s a mobile game, it’s not going to be perfect. Something they can add that will be PERFECT, is a rebuild mode where you can rearrange everything that you already have built, like in Clash of Clans, where you can rearrange your base all over again like it’s nothing. This problem is becoming bigger because we might not like how our layout is because of some stupid placement we did when we first started. For the love of god I don’t know if anyone else has this problem or if there is a fix but I don’t know it, but dragging dwellers from outside to the bottom is extremely annoying because it glitches so hard, if I can have the option to just click them from room to room instead of dragging that’d be great. Quests, the only part that keeps me going, add more, that’s it, just add more. Other than that we’ll see where it goes. And hopefully, if ever, some type of multiplayer, maybe to quest, maybe to trade, give limited amounts of supplies or whatever. Multiplayer isn’t fallout it but he got mobile why not or at least be able to do that between your own vaults would be nice too, just like settlements in Fallout. Great game overall, just keep adding things for us to come back too. Thanks for taking the time to read this.



By MrOBrian


Fun game, but…

I’ve been playing this game off an on for years, and really enjoy it. They’ve made some good updates to the game that make it even more enjoyable and give you more to do. However, there is one major issue that has existed for a very long time, and that is the incident rate when rushing a room. It will give you a percentage chance of an incident happening if you were to rush the room. If that percentage is 30% or higher, you are basically guaranteed to have an incident, every single time. It seems to be about 50/50 when the incident percentage is around 25%, and anything under 20% is usually pretty safe. The ONLY time I’ve had a rush succeed when the chance of incident was over 35% was during the tutorial when it makes you do a rush and it’s always successful. To make matters worse, failing a rush increases the chance of incident, which makes it to where I never want to even attempt to rush a room. I did an experiment once with a room that was at 27%. The rush failed, of course, so I tried again, and again, and again. Each one failed and I stopped when it approached 50%. I either have extremely bad luck in this game, or that incident calculation is incorrect. Now, the only time I rush a room is if the option to watch an ad to guarantee the rush is up, but often that will be disabled and counting down into negative seconds, so I mostly just ignore the rush feature unless I need to do it for an objective.




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