Expedia Group Partner Central Reviews

Over the last two years, I have had numerous issues with this Expedia partners app. I don’t take one nighters and I keep getting one nighters. People continue to show up last minute bookings for one night and when I turn them away because it’s against my policy. Expedia give me a bad rating for turning away individuals based on my policy. I called a helpdesk tech help support. For them to make the correction to my settings this is not taken by my input. I would love to be able to start over maybe is the fact that I’ve been on Expedia quite a while I don’t have the know how to correct it. This does not work for me.

ExpediaGroupPartnerCentral has issues at log in. It’s been more apparent in recent updates. Even with Touch ID, or manual password it won’t let you log in at times and sometimes it tells you either to enter captcha but aren’t able to click on it, or it says connection problem and won’t let you access ExpediaGroupPartnerCentral . Poorly designed for something that should make it easy for property management. It’s less of a hassle to log in on the website compared to this. Frustrating!

There is no way to manage your bookings with this. It does not allow you to see all your reservation at a glance. You can only see what’s happening today. It does not show any upcoming reservations. If it is not happening today you have to scroll through the calendar and hopefully remember arrivals dates and click on it. All calendars gives you multiple views-weekly, monthly, yearly. I guess Expedia wasn’t going for ease of use. You gotta work hard to manage your reservations.

These reviews have to be paid I work at Expedia and all day I get calls from partners saying how awful our website is and how hard it is to use. The ones who even know about ExpediaGroupPartnerCentral say its even worse. I have to agree the website is constantly bugging, they are always updating it causing it to crash. Absolute garbage would expect better from a company like this.

I work for an Inn so I use ExpediaGroupPartnerCentral every single day and have never had any issues with it before, but the past few days I haven’t been able to open ExpediaGroupPartnerCentral at all. I’ve deleted it and reinstalled it multiple times but it doesn’t seem to help. I need it to get fixed.

Whenever i attempt to log onto App it does not open to the full page. The whole app only opens in the center of the screen on all of my IPads Making it difficult to use the website for my business

ExpediaGroupPartnerCentral should be able to have an option to sync calendars of other booking sites. This will
Make it more efficient in terms of calendar management and also to avoid over booking.

Messaging guest through ExpediaGroupPartnerCentral has always been challenging. It never seems to work properly. It’s frustrating when you have to communicate with guests.

I’m really hoping ExpediaGroupPartnerCentral crashes less. It’s a great app. It just seems to have a lot of problems connecting unless it’s directly through the website

This morning I’ve encountered a problem in opening ExpediaGroupPartnerCentral . I receive notifications correctly but can’t open ExpediaGroupPartnerCentral

I have noticed since longtime that Expedia partner central is not favorable to hard working hotel owners. They rush to the conclusion Lightning fast instead verifying the facts. They promote shabby environment by allowing third person book the hotel rooms and by doing so they promote many crimes indirectly. I will not be surprised if they hit with hasty law suits down the road.

It was working fine when I installed now I can’t open it.. I have reinstalled but same problem

The reason I don’t like the reservation because I don’t when they send email to guest to choose a checking is good or bad.
I want them to remove

I am having hard time changing my method of payment from Hotel Collect to Expedia Collect. Please make the changes asap.

Every time I update my App It asks me to verify my account, I do as asked but then my App freezes. I have to delete it and reload? 🤷🏻‍♀️🤦🏻‍♀️. I am on my I-phone and my husband on his and his computer. I typically make the reservations. 🙄

Very hotel friendly. Easy to operate and manage hotel booking with thus platform compare to other OTAs . Keep going

Hotel has been improved lot with cleanliness and great customer service…. I enjoyed my stay will definitely come back.

Easy to use and produces results. Good customer service too which is hard to find these days!
Heather Myles
Trucountry Inn
Owner

Login required when coming from email reservation even with app on the device if device has app must allow email reservation to open up in app

Wow. I’m impressed with the dozens of things this software does. Remarkable! Training class is Monday. My experience with Expedia has been 5 star. Callan my account rep is quick to return calls & emails. I’ll keep you posted