3D Solar System Status

Last Updated on 2024-07-12 by Education Terra

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Common 3D Solar System Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot 3D Solar System app on iOS and Android devices. Solve all 3D Solar System app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

3D Solar System iPhone Issues and Solutions

3D Solar System iOS app crashes, not working, errors
3D Solar System iOS app network issues
3D Solar System on iOS has black/white screen

3D Solar System Android App Issues and Solutions

3D Solar System has errors/crashing/not working
3D Solar System server network connectivity issues
3D Solar System has black screen

3D Solar System iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever 3D Solar System app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix 3D Solar System app crashes or not working on Iphone (iOS):

Close and restart the 3D Solar System app on iPhone
Update 3D Solar System app to the Latest Version for iOS
Uninstall and reinstall 3D Solar System iPhone app
Update your iPhone to the latest iOS version

Fix 3D Solar System on iPhone unable to connect to server/internet connection issues::

To resolve 3D Solar System network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix 3D Solar System black/white screen (blank screen) on iPhone:

Follow the 3D Solar System iOS app troubleshooting guide Here →

3D Solar System Android App Issues and Solutions

Fix 3D Solar System not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent 3D Solar System app issues:

Force Stop the 3D Solar System App
1. On android, goto "Settings" » click 3D Solar System app. » click "Force Stop".

Update 3D Solar System to the latest version on PlayStore

Clear 3D Solar System App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "3D Solar System app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch 3D Solar System.

Fix 3D Solar System unable to contact server/ 3D Solar System internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click 3D Solar System » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got 3D Solar System » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch 3D Solar System on android.

Solve 3D Solar System black/white screens issue on Android:

Follow the 3D Solar System android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Education Terra, developers of 3D Solar System.