Contact Family Organizer Support

by JennaLouInk

I am writing this review in regards to a critical malfunction that I think others should be aware of. After making an event, it copied to my gmail calendar (which is fine and intended); however, when I made edits to the event, the app created another event on my gmail calendar, not removing or changing the previous one. For example, I made a reoccurring event for my daughter's dance class, then changed it from Tuesday's to Wednesday's. This app changed correctly, however my gmail calendar has events on both. Unfortunately for me, I made an edit to the Wednesday event as well, changing the time, so my gmail calendar has 3 entries for my daughter's dance class. I contacted customer support and they said all I could was individually delete them all--forever, since they are on there as a reoccurring event with no end date. And I cannot change them to have an end date because all changes must be made through the app and those events aren't in the app anymore because it was changed to the current/correct event. It is frustrating and annoying and I am really bummed out because otherwise this was a really great app. 👎🏼

by Katieyop13

I’ve been using this app for a few years now. It’s had glitches here and there but the support team always responded to my emails and helped fix things.
Not anymore :-/ another user posted in January the problems I’m having now. It started crashing on me a lot in April, emailed and no response. This week my husband and I realized our calendars weren’t actually syncing and showing us the same stuff, even though it said it was syncing. We tried re-syncing, didn’t fix. Tried uninstalling and reinstalling. Now it won’t sign into our existing calendar, even though we choose that option, and it gets stuck trying to sync. It’s extremely frustrating as ALL of my family’s calendaring went into this app and now it appears my entire summer will have to be recalendared in a new app. I still haven’t heard back from my most recent email and I’m hoping this review will get me a response somewhere but seeing as this problem happened to someone else months ago, I’m not expecting much. Very sad as looking through other apps I haven’t found one that meets the same needs as this one, but even if this particular issue is fixed it seems that this app is no longer getting the same kind of attention and updates as it once did.

by Jessc33

I’ve had this app for awhile since I think it’s the most visually pleasing and well organized calendar app that I’ve found. I loved that you could see at a glance events (and who it’s for), to do lists and notes all in one place. I was excited for the newest update that finally added location. The wallet and the other new features seem nice too, but I was extremely disappointed when ads started showing up on the main view almost every other calendar day. It’s very distracting as it’s listed along side your calendar events, notes and to-List. I understand the need to make money but there doesn’t seem to be even an option to pay to remove the ads. To me this has ruined the app.