SongPop Classic Status
Are you having issues? Select the issue you are having below and provide feedback to SongPop Classic.
23 Problems reported in the last 24 hours
🔨🐞 Solved: verified fixes that worked!
SongPop Classic won't update or work anymore. I'm paying for a game I cannot access anymore
No sound when I try to play. Please advise.
📋 20 Reported Issues:
when i open the app, it i says error server and when I try to update the app it doesn't work
Can't get out of December monthly Pass screen
I am unable to log into my account as it says password incorrect. When I try and get the link through my email, that to also states incorrect password, even though I know it isnt.password I have been playing for years now and would appreciate advise as to how to access this again. Thanks.
Chat stopped working
AM SO FRUSTRATED, I CANNOT PLAY AND DONT KNOW WHAT TO DO..I TRIED TROUBLE SHOOTING BUT NO HELP..PLEASE RESOLVE THIS I AM PAYING MONTHLY AND HAVENT BEEN ABLE TO PLAY IN 3 DAYS
It tries to load but stops before fully loading which keeps me from playing now 3 days..I am paying and not able to play..Please resolve this because I cannot..thank you
My songs won't load at all. I pay and can't use it!
Music is playing intermittently
Error message when trying to play
I play a few games over a few days on SongPop classic and then it won't let me login , so I have to install it again and start from scratch . And now my profile won't come on so I can't edit or change my picture
I am unable to link up my SongPop classic with the new update. I press the link button in both settings and the just bop me back and forth but still NOT linked. I haven’t been able to play party games for days.
Song Pop prompted me to switch to classic mode and gave no other option. Now the app won't open.
Can't come in to the game at all. Please fix!
Been trying to get VIP WONT LET ME KERPS SAYING GET IN TOUCH WITH DEVELOPER
The songs won't load, I've had this problem all day. How can I fix it?
The game is so to load and freezes whilst playing. How do I clear cache without losing all my opponents and game history?
My scores and position on the leaderboard don't change. After playing a game and scoring, I receive no points. All my scores are frozen.
Crashes, freezes up or just wont load catergories. PLEASE FIX ASAP!! I use it on Android phone as I can no longer get it on Chromebook. Horrible app now! I don't know why as I have high speed internet.
All my games and contacts are gone
Songpop 2 is installed on my computer and will NOT load!
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Common SongPop Classic Problems & Solutions. Troubleshooting Guide
Contact Support
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit SongPop Classic Website
Privacy Policy: http://freshplanet.com/privacy-policy/
Developer: FreshPlanet
‼️ Outages Happening Right Now
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Apr 11, 2026, 03:17 PMa Windows user from Loveland, United States reported problems with SongPop Classic : Not working
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Apr 01, 2026, 03:22 AM
a Mac user from Newark, United States reported problems with SongPop Classic : Login
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Mar 13, 2026, 08:48 PM
a AndroidOS user from Munich, Germany reported problems with SongPop Classic : Not working
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Feb 15, 2026, 07:32 PM
a AndroidOS user from Dayton, United States reported problems with SongPop Classic : Not working
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Jan 22, 2026, 03:20 PM
a user from Hendersonville, United States reported problems with SongPop Classic : Not working
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Jan 22, 2026, 03:17 PM
a user from Hendersonville, United States reported problems with SongPop Classic : Not working
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Jan 14, 2026, 04:04 PM
a iOS user from Absecon, United States reported problems with SongPop Classic : Connection
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Dec 23, 2025, 10:25 AM
a Windows user from Hilliard, United States reported problems with SongPop Classic : Connection
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Dec 23, 2025, 10:25 AM
a Windows user from Hilliard, United States reported problems with SongPop Classic : Not working
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Dec 23, 2025, 10:00 AM
a Windows user from Jamestown, United States reported problems with SongPop Classic : Not working
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