Course app not working? crashes or has problems?

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Last Updated on 2018-02-10 by Nonlinear Educating Inc.

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Common Course Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Course app on iOS and Android devices. Solve all Course app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Course iPhone Issues and Solutions

Course iOS app crashes, not working, errors
Course iOS app network issues
Course on iOS has black/white screen

Course Android App Issues and Solutions

Course has errors/crashing/not working
Course server network connectivity issues
Course has black screen

Course iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Course app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Course app crashes or not working on Iphone (iOS):

Close and restart the Course app on iPhone
Update Course app to the Latest Version for iOS
Uninstall and reinstall Course iPhone app
Update your iPhone to the latest iOS version

Fix Course on iPhone unable to connect to server/internet connection issues::

To resolve Course network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Course black/white screen (blank screen) on iPhone:

Follow the Course iOS app troubleshooting guide Here →

Course Android App Issues and Solutions

Fix Course not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Course app issues:

Force Stop the Course App
1. On android, goto "Settings" » click Course app. » click "Force Stop".

Update Course to the latest version on PlayStore

Clear Course App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Course app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Course.

Fix Course unable to contact server/ Course internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Course » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Course » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Course on android.

Solve Course black/white screens issue on Android:

Follow the Course android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Nonlinear Educating Inc., developers of Course.

About this app

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