Contact Pacific Power Support
Company Name: KUBRA Arizona, Inc.
About: With this free app from Pacific Power, you can pay your bill, report a power
outage or check the status of an outage from anywhere 24/7. Bill-ready and
payment alerts help you stay up-to-date with your account.
Pacific Power Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of KUBRA Arizona, Inc.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Pacific Power Website
Privacy Policy: https://www.pacificpower.net/app/privacy.html
Developer: KUBRA iMobile
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3 Most reported problems 😔💔
Makes me crazy
by Shootindeersfun
If I could give this a huge zero I absolutely would! At first it was great but something changed & now ive spent 2 months trying to get back on it. Password or ID number doesn’t match, so i called them & got their help. Signed on & things were great. Next week go to sign on & password don’t match. Tried to fix it on my own & again had to call them & again change my password. Took them 20 minutes to get a password the app would accept. Wrote it down of coarse, signed off & signed back on with the rep still on the phone. Went through great was back on. Hang up from her & decided to try again & again password unacceptable. Since then I’ve tried several more times. Im so done with this CR-APP!! Im deleting the app once I’m done with this review. Everything was fine until they had to go mess it up!
Problematic sign-in each month. So frustrating.
by Jchart3
I’ve used this app for almost a year. Each and every month it resets so it no longer recognizes facial ID. Why even offer biometrics if it resets every time this requiring complete userid and password? So frustrating. Add to that the oft requirement of choosing a new password (every month I get the same message when face id doesn’t work “We have updated our security guidelines. Please choose a new password.” EVERY MONTH!
I think it’s time to return to a paper bill and a check mailed payment. It will allow Pacific Power to recognize the pain of inefficiency and, perhaps, fix the digital access.
Login needs to enter password every time even with facial recognition
by Nadezdafona
Every time I login to pay my bill on my app on my phone I login with my facial ID and then I have to sign in and it’s always ask me a password nothing will be remembered and if you forgot your password, they will send you a link to your email address and when you click the link that does not work figure this one out!!!!
Have a Problem with Pacific Power? Report Issue
Why should I report an Issue with Pacific Power?
- Pulling issues faced by users like you is a good way to draw attention of Pacific Power to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Pacific Power customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Pacific Power.
