Contact ACE DATE Support
Company Name: ACESOFT LIMITED
About: Meet Ace Date - the app where Single people are getting closer!
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ACE DATE Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with ACE DATE - Live. Chat. Meet.. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact ACE DATE - Live. Chat. Meet.. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email
Contact e-Mail: [email protected]
Privacy & Terms:
https://ace.date/privacy-policy
Read 16 Customer Service Reviews 😭😔💔
I only paid .99 cents for a 1 day use u guys have been charging me 30 dollar every month since and don’t even give me access to my account I want a complete and total refund I don’t appreciate getting scammed
Hello I want to refund for last transaction because I don’t buy
Trying to stop it from charging my card how do I fix it I dnt want the app any more so what can I do to stop the charges
Hello my name Is Brandon Bailey, your app has way way over charged my card without my permission several times. And it has double charged me money. This is not cool its all documented.
Please refund money taken from my account in ammont of 194.92 ..I did not want this app and tried to cancel my account way before trial period ended on your website but Google pay still charged my account ..pls send me a phone number so I can talk someone ..Thanks in Advance
Was charge 181.74 $ and i wasn't intrested in the app can i get a refund plz plz
I see this is a crooked site that takes money from people that never use it and you dont even have a contact number. i want a refund for funds taken without my consent. you people are3 very crooked
my name is Kenneth Earl Nation I downloaded this apple few weeks ago wasn't satisfied so I cancel my account and they still charge me 32 1 cent how do I get a refund and cancel my subscription did anyone get a reply
I was charged for something I did not download
Yes the reason I'm contacting is my fiance has had over $500 taken out her account and we want to know who is using her card information because I know it's not me because this is the email I use so if you could give me an email back with your contact number
I tried to get the free trial and it charged me $99.99 and they still haven’t given me a refund.
Do not try to attempt to get any money out of my account I have notified my bank I do not want to proceed in the steady I will fall file a lawsuit on Ace dating app repeat do not attempt to get any money off my account I do not want to have any parts to do with this dating site
You guy have banned my account, and before there wasn’t a problem and kept spamming me to verify my account. So I kept taking random pictures so I can message the new friends I have made but can’t now because my account has been banned ... my device is has been banned technically, can you please help because I was bout to sign up and everything until now
Wack should prob be removed from the app store
by Mr Skitzo
Keeps cycling the same people even after i click left then it tells me no one is around when i change it all the way up to 100 miles it still does the same thing this app should not ask in any way for you to pay for anything when theres barley anyone who uses it within 100 miles of la county are you serious its so bad that after two likes from me it tells me that i am a rock star and i get more likes then 90% of its users and im ugly af so maybe if you knew for a fact you had billions of users witch theres no way in hell you could have. then you charge for service right now your asking for money for service you can not in any way provide so you should update it that its doesn’t ask you to pay when you first open it and it goes right to no ones around try changing your filter pointless
PREMIUM DOESN’T LET YOU DO ANYHING
by Ulysses Fringe
TAKE IT FROM A PREMIUM USER PEOPLE, RIGHT NOW, THIS APP IS NOT WORTH IT.
Also, for new users, Premium is WORTHLESS.
Message for ACE
————————
ACE, I PAYED $100 FOR YOUR PREMIUM APP, AND THINGS NEED FIXED:
Here are my main concerns:
1.) Accounts with NO BIO, NO PROFILE INFO, NO PREFERENCES, are showing up in my feed. Easy fix is to REQUIRE ALL OF THIS WHEN AN ACCOUNT IS CREATED.
2.) Even though my account is set as “Looking for Women” dudes keep showing up in my feed. I’M NOT GAY, I’M LOOKING FOR STRICTLY WOMEN. FIX THIS.
3.) Premium users don’t get to have SEARCH/FEED PREFERENCES for ETHNICITY, RELIGION, BODY TYPE, SMOKING, DRINKING, HAS KIDS, RELATIONSHIP PREFERENCE, NOTHING. Give Premium Users SOMETHING to help them find accounts and other users who THEY MIGHT ACTUALLY BE INTERESTED IN. I keep getting a ton of African Americans in my feed and I AM NOT ATTRACTED TO THAT ETHNIC GROUP. This needs to be added to make the Premium App worth getting, IN THE CURRENT STATE PREMIUM ISN’T WORTH IT.
4.) BLOCKED ACCOUNTS SHOW UP IN MY FEED. WHY, ACE, WHY?! I don’t want to see those people I blocked! They were blocked for a reason!
5.) PAY ATTENTION TO YOUR ONE STAR REVIEWS SO YOU CAN MAKE YOUR APP BETTER. I KNOW FOR A FACT that YOU HAVE THE MONEY TO MAKE THESE CHANGES. Now, you should make the changes for me to change my rating.
Unusable, get Tinder
by Virgil Hawkins
I really was trying to find a nicer word to use but that's it. There's no real filter, the UI is a mess, with barely any navigation instruction, and it's extremely frustrating to use. Regardless of the discovery parameters you set, the app pulls in people from halfway across the country. I'm on the east coast with a 25 mile parameter and consistently getting people from OKLAHOMA? And when I do match with someone from my city I CAN'T FIND THEM. Countless times I've been the one to activate the match and there's nowhere for me to initiate conversation after the initial prompt. Sure there's a matches section, BUT IT NEVER WORKS, just empty gray circles. I can't even say it's just a money grab cause there's no incentive to stay beyond the free trial. Has potential but severely broken.
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