Zoo Status

Last Updated on 2024-04-24 by Upjers GmbH

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2 User reports:
App has problems

User reports 2

⚠️ Most reported problems ⚠️

Not working

100.0%

problems reported in the last 24 hours

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Common Zoo Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Zoo app on iOS and Android devices. Solve all Zoo app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Zoo iPhone Issues and Solutions

Zoo iOS app crashes, not working, errors
Zoo iOS app network issues
Zoo on iOS has black/white screen

Zoo Android App Issues and Solutions

Zoo has errors/crashing/not working
Zoo server network connectivity issues
Zoo has black screen

Zoo iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Zoo app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Zoo app crashes or not working on Iphone (iOS):

Close and restart the Zoo app on iPhone
Update Zoo app to the Latest Version for iOS
Uninstall and reinstall Zoo iPhone app
Update your iPhone to the latest iOS version

Fix Zoo on iPhone unable to connect to server/internet connection issues::

To resolve Zoo network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Zoo black/white screen (blank screen) on iPhone:

Follow the Zoo iOS app troubleshooting guide Here →

Zoo Android App Issues and Solutions

Fix Zoo not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Zoo app issues:

Force Stop the Zoo App
1. On android, goto "Settings" » click Zoo app. » click "Force Stop".

Update Zoo to the latest version on PlayStore

Clear Zoo App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Zoo app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Zoo.

Fix Zoo unable to contact server/ Zoo internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Zoo » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Zoo » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Zoo on android.

Solve Zoo black/white screens issue on Android:

Follow the Zoo android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Upjers GmbH, developers of Zoo.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Zoo 2 Website

Privacy Policy: https://upjers.com/mprivacy

Developer: upjers GmbH

About this app

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