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Company Name: minicabit Limited
About: Welcome to minicabit, the easiest way to find and book the cab you need
today.
Whether you want to travel near or far, the minicabit app will help you
find and compare cheap cabs that you can book on the go.
minicabit Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of minicabit Limited
Verified email ✔✔
E-Mail: info@minicabit.com
Website: 🌍 Visit minicabit Website
Privacy Policy: http://www.minicabit.com/privacy_policy.php
Developer: minicabit
Privacy & Terms:
https://uk.trustpilot.com/review/www.minicabit.com
3 Most reported problems 😔💔
Trip To Windsor
by Ijmt87
I booked a taxi from Heathrow Airport to Windsor for December 8th, 2023. The initial process was seamless. Everything was great. The problem started after I landed. I realized that my traveling companions were arriving at a different terminal. I notified the driver 1 hour 5 minutes before the pickup time of the change. I could have cancelled the trip instead. I chose not to. I notified the driver of the terminal change. I then got a call from the taxi company dispatcher who said he was including an amendment charge due to the change in pickup location. I had no choice at this point to agree but I did inform the man that I wound be contesting the charge through Minicabit. When I returned to New York, I contacted Mincabit support and informed them of my displeasure. They eventually responded and told me that the charge was for a late pickup. I don’t know how that was possible since I had approved the amendment charge over 30 minutes before the scheduled pickup time. They offered zero help except some kind of puny discount on future trips. There’s no way I am going to use them in the future based on this experience.
Needs improvement
by Po’d Traveler
The app is ok but could use tracking features as some have mentioned.
I’d like a feature to talk to my driver without “talking”. I could not comprehend what they were saying and responding to what they were saying proved pointless.
My driver for the future home airport trip never showed so I caught a black cab 35 minutes past my planned pickup.
I expect a full refund but if not, look for more harsh reviews to pop up elsewhere.
BAD Customer Service
by MrBloobaDooba
The driver lost the car in the airport parking lot and was over an hour late! I made a complaint and was just ignored, don’t use this service unless it’s with a credit card so you can chargeback if they screw you.
Have a Problem with minicabit: Taxi & Transfers? Report Issue
Why should I report an Issue with minicabit: Taxi & Transfers?
- Pulling issues faced by users like you is a good way to draw attention of minicabit: Taxi & Transfers to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a minicabit: Taxi & Transfers customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using minicabit: Taxi & Transfers.
