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by Autocycle

I Bought two tickets for my wife and daughter who were out of the country . Received the email of confirmation of two tickets for them at the same price . When my wife was checking in at the airport the airline said there is only one seat and my daughter would go on her lap . She showed the airline the confirmation but they said it was not booked that way on their system . My wife called me since I booked it . I called and was told sorry was a glitch in our system we already refunded your card . This was happening as my wife and daughter are at an airport out of the country! Very Frustrated I asked to speak to a superior they said sorry no one in right now nothing we can do it's too close to departure Time I should have called earlier ? really? How would I know they never sent me anything other than the original receipt and confirmation he said check your credit card statement so I did as I was on the line with them via my online banking and sure enough there it was at 3am a credit he said oh Well that's good you don't have to file for a refund I said i don't want a refund I want my Daughters seat !!! Ugh so frustrating DO NOT USE !!!! Warning !! Do Not Use !! I Will be deleting this app from my phone and all devices !! Wish there was negative stars !!

by LaMala22

I booked a flight got email flight number everything fine called the actual and they said it was all fine. Went to airport and there was NO TICKET I called and some very rude man said they tried to contact me to let me know they price changed and they couldn’t confirm the flight I booked this flight a week ago I was standing in the airport ready to leave and had NO TICKET then he said ok I’ll refund you or you pay extra 500$ right now my father in law is having emergency surgery I had to get on that plane I ended up paying a extra 460$ direct to airlines for the flight an still no confirmation of a refund I will find who ever you people are and end you

by Natie G

Hands down the worst booking app I’ve ever used. My sister and I needed to purchase return tickets from Mexico City to Orlando. When we originally booked the flights they were $309 for two one ways, and today we got an email stating that the flights went up in price and they never confirmed our booking. They waited over 24hours to send me this letter, and no where does it state in the original email that they only sent me a “price quote.” We ended up having to pay an additional $140, because by the time they confirmed the ticket... the price had changed many times by then. BUYER BEWARE!!!!! Do not use this app!!!!!!