Contact DentalMonitoring Support
Company Name: Dental Monitoring
About: DENTAL MONITORING is the world’s first web and mobile application designed for self-monitoring
dental treatment.
Headquarters: Paris, Ile-de-France, France.
DentalMonitoring Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with DentalMonitoring. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact DentalMonitoring. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Contact e-Mail: [email protected]
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Read 3 Customer Service Reviews 😭😔💔
Broken, no option to initiate a scan.
by Fed22
I download this app last week and an update yesterday. I went through the set up procedures and the full demo. On the home screen, when I went to take my first scan, the home screen is lacking the features (button(s)) to start the scan. There are NO buttons to do anything. I cannot scan my teeth. Again, I have done all the tutorials and a demo scan. My Home Screen does not resemble the one shown in the tutorials. It is blank. I tried removing the app and reinstalling the app with no change. I don’t think the doctor’s office can fix a software/app issue. How does that get fixed? My phone is a 12 Pro and I tried it on a 12 Pro Max, both of which have the latest iOS (15.1) installed. I have uninstalled it multiple times and reinstalled it, no luck. Please fix it.
This app got worse
by Sic Wlgmtlvmanlev
I have been using this app since September 2020. Early on it was quick and easy to use. I was able to do it in minutes. With this new update, though, it is not user friendly at all. There is no reason that an app used for orthodontics needs to be updated and changed so much. I only use it because I have to and now I barely have time to fit it into my day. Not to mention the fact that I can’t get my old scans off the home page. I am forced into looking at my teeth while my scans take ages to upload. I used to have a Samsung phone that would upload in minutes but with my new iPhone it take well over 15 minutes to upload. Please fix this.
It’s ok but could be better
by Fn.george
At first I thought this was state of the art technology until I noticed the morphing function doesn’t update after each scan. I’ve asked several times for an update and apparently the main office is in France and not here in the US to get things fixed. After several trays, the morphing function to see those changes compared to previous movement isn’t working properly. I’ve asked my orthodontist and he referred me to the company directly and I still can’t get resolution. I give it a 2 because this was the feature I was looking forward to the most and it isn’t working.
Have a Problem with DentalMonitoring? Report Issue
Why should I report an Issue with DentalMonitoring?
- Pulling issues faced by users like you is a good way to draw attention of DentalMonitoring to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a DentalMonitoring customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using DentalMonitoring.
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