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by Corlissmedia

This Cor app is limited to landscape view only. You can’t use one hand to manipulate it because of that. Being able to use the app in vertical mode would be an improvement.

Update: we had a power outage today. Now the app on my phone won’t work, period. I’ve spent almost 6 hours trying to figure out why.

Here’s my bottom line: Carrier doesn’t seem to care about connectivity. At least not with this app. And when you go to their website, you see another stark indicator of this. Worse yet, their “help” is a robot. Totally useless. Even worse yet, their suggestions for reuniting their app with their gear seems to require a PHD in network systems.

The Cor thermostat isn’t as smart as Carrier suggests, just like their website interface to manage your energy usage is seemingly non-existent.

Companies that install this gear are doing a tremendous disfavor to their customers. We spent $14,000 for a brand new system, and now we’re controlling it with something only slightly better than smoke signals.

It makes me wonder how good the equipment I bought is, you know? If my new 3 ton heat pump can heat my house, why can’t I turn the heat up at midnight from my bed with my phone when it’s 25 degrees outside?

Do not accept this thermostat if your installer brings it into your house. Check your bid to make sure it isn’t specified. Demand technology for the present at the very least, because this gear in now ancient (and inexpensive) history.

by Sld6364

As others have said in their reviews, they were very excited about having an app on their phone with which they could control the temperature; and this, too, was my situation. I have a neurological condition that makes it difficult for me to get up and I really would like to have the ability to change the temperature while I’m still in bed. What I have found is that even though we put extenders on our Wi-Fi system and upgraded to a better system, we thought this could’ve been the problem, we found it was not. The app goes on and off as to whether or not it will keep connection to the Wi-Fi system. We had the Carrier tech here. It started working for a while, but then stopped. I noticed that the app has not been updated for two years. Perhaps the problems, which seem to be similar, could be remedied with a newer update and improvement to end problems with workability. Thanks for listening.

by Sully Interiors

I know the thermostat works because it keeps our house at temp requested on thermostat. But when we are away, which is purpose of most remote apps, this app will not connect to allow us to control the thermostat. We have spent hours trying to reconnect. We have been successful on a couple of occasions getting reconnected. The the app drops off connectivity again and again. Now, for months we have been unsuccessful connecting to this app. We even deleted app and reinstalled. Even with all the time we are spending at home, this has been such a pain. ( still not connected). I would avoid the thermostat/ app altogether if at all possible. We will be calling out our HVAC company again to try to get this up and running. Our entire system is barely 1 year old. And this part has been beyond frustrating. I am going to switch thermostats if possible. Then I won’t have to deal with this inferior app.