Are you having issues? Select the issue you are having below and provide feedback to Greyhound.
- App allows the same person to be booked for the same bus at the same time when booking multiple people
- No way to see how many seats are available before booking that particular bus
- Bus drivers can give a hassle
- Terminals need to be improved
- No resolution when errors occur
Complete guide to troubleshoot Greyhound app on iOS and Android devices. Solve all Greyhound app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Firstgroup America Inc, developers of Greyhound.
Personalized messages will let you know when it’s time to check-in for your trip, count down until it’s time to depart, and even allow you to access your E-Ticket. • Road Rewards Members - Sign-in to your Road Rewards account, and you’ll have easy access to all your trips and tickets in one new convenient place called Trips. It is your personal ticket kiosk – in the palm of your hand. • All access homepage - Access upcoming trips, book a new trip, find travel inspiration, station location information, and track your bus directly from the home screen. • E-Tickets - The future of bus travel is here! Spend less time at the bus station and more time enjoying your trip! • Check-In - Check-In for any trip that is E-Ticket eligible from the Home screen or Trip details. If you are not a Road Rewards member, sign up now. It's free! • Trip details - You’ll see all your upcoming trip details and get notifications on when you can check-in for your E-Ticket. We’ll send you a message on your Home screen to remind you it’s time to check-in. • Personalized updates - With our new design, you will get everything you need for your day of travel on Greyhound home screen. You’ll see all of your upcoming trips and have access to your travel details. You can also easily find station location information and contact details, driving directions, or track your bus. Check-In begins two hours prior to your scheduled departure time. Now when you buy your bus ticket from the mobile app or on this app. com you can choose to have a paperless E-Ticket delivered right to your smartphone – no waiting in lines, no waiting for an email ticket. With the this app app, everything about your trip is at your fingertips. We're making bus travel faster and easier than ever before by offering E-Tickets. For details on what personal data we collect and for what purpose, including location awareness and interest-based advertising, your privacy rights and how to exercise them, visit app.