Contact Health Diary Support

by David Szp.

I bought a blood pressure monitor and it said to use this app. It mostly worked but the sync took forever to their servers, so the app was terribly written, and I disabled most of it except for the BP. But after the latest iOS updates, the app shows the splash screen for several seconds and then quits, it won’t fully open. Now I’m stuck with a BP monitor I can’t sync to my Apple Health history. On top of that I’m seeing other reviews saying they’ve done a bait and switch and won’t even sync data to Apple Health without paying; this was free and is the reason I bought the monitor, for Apple Health compatibility.

The app is written so poorly, if it ever works again I would never consider paying for it; I feel like the developer should maybe pay me for the time I spent keeping my phone awake to sync the first few times. And it sounds like I may be stuck with buying another blood pressure monitor that has an app that still works and is included, especially if it never works again.

Really unusual to have an app be this actually terrible and then to quit working entirely, especially with a paid hardware device I’m stuck with.

by AppleMrDas

If you use multiple health apps/devices, and expect to see integrated health data, this device is going to cost 35$ a year on a subscription plan. While it does Bluetooth your BP to its own app for free, you have to subscribe to their plan in order to get the info into Apple’s HEALTH app. I don’t think that should cost 35$ a year and the only way I want to see my health data presented to me is in HEALTH app.

As a result, I had to enter the readings manually in the Apple HEALTH app. If this devise is your only source of BP data, maybe it’s good enough. But other apps have other algorithms to analyze info derived from blood pressure readings, such as pulse and HRV that provide information that is beyond the scope of this app.

Finally, one star because this device consistently overstated my BP against a reference BP cuff (by Omron - checked at my doctor’s office). Had I believed this wrist cuff’s data I might have created a low BP situation by attempting to medicate/reduce what was actually normal BP. That’s just dangerous.

by Slow-motion

This is the worse waste of money when there are a ton of cheaper and better options. I payed extra for the Bluetooth connectivity and I can connect all types of products to my iPhone but not this blood pressure cuff. Garbage!

I have seen in this thread that the company maybe looking forward to a $35/yr for the Bluetooth connectivity and I did lose connectivity at the end of 2023. After I contacted the company I received a simple email with the obvious Bluetooth connection procedures. Then they dropped the mic. Without troubleshooting recommendations. If it’s about $35 they should have made this clear! Frustrating to say the least but a lesson for the future. I have it for less than 6 months and not worth reaching out for a refund or trouble shooting.