Course Hero: AI Homework Help Reviews

Course Hero: AI Homework Help Reviews

Published by on 2024-11-13

🏷️ About: Get fast, 24/7 homework help from tutors, or use our math solver to get step-by-step solutions to tough math problems. Browse our ever-expanding library of textbook solutions and explanations.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
75.3%

🙄💅🫥 Neutral
12.5%

😎👌🔥 Positive experience
12.1%

~ from Justuseapp.com NLP analysis of 61,980 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- The app has a large collection of documents that can be helpful for studying.

- Some users have found the app to be useful for their academic needs.

- The app offers previews of documents before unlocking them.



Read 23 Customer Service Reviews 👿🤬😡😠💢😤

4.7 out of 5

Worst App & Site Ever

2022-05-22

Ive been a premium member for about 2 months now and all I can say is this is absolutely the worst website and app ever. After I canceled my monthly membership of $40 a month the website quickly became veryDifficult to navigate also on CourseHero I decided to download it because I wasn’t able to see you the questions answered I had asked because it will only take me to my profile and then allow me to see the answers. Same issue with CourseHero I ask a question and it refuses to show me the answer I will never purchase any other membership from CourseHero and if you plan to I suggest you just get a chegg instead.

False Advertisement

2022-06-23

Got an account and paid for”One month access” which was$40. I was just billed again and I was never told I’d be billed every month until after I confirmed payment for the first month. I will not be using any unlocks as I don’t need them nor did I even ask for them. I expect a refund, however can’t get customer service to help. Couldn’t even figure out how to stop my membership from recurring next month so I just deactivated my account. If I do not receive a refund for this month, and get billed again next month I will be extremely upset because I’m 16 trying to save up for a car while paying car insurance now and this company is stealing my money. Would not recommend this at all. Forty dollars is about eight ours of me working that they just took from me without my approval.

Came here for flash cards left $120 poorer

2022-07-24

I downloaded CourseHero expecting at least SOME free content, but that would have been too easy. So I paid the year subscription which is really just paying for 30 unlocks...which if you want an additional 30 is $70...I have yet to find anything but actual answers to tests (so still making my own flash cards) or other people’s essays and answers. It’s not anything advertised for the free app and even after you pay for it you still don’t get full access or maybe not even what you’re looking for. I canceled my subscription within minutes and emailed within a half hour asking for a refund. I didn’t use any unlocks as none of the content offered matched what I was looking for, I have yet to hear back. If you want free flash cards use quizlet. They have premium options too that I haven’t explored, but if I wanted to it’s significantly cheaper. So far I’m getting better help for free from a different app. If you’re a college student you’re better off spending your money on an actual tutor, or food.

ABSOLUTELY TERRIBLE.

2022-08-25

CourseHero is so terrible and frustrating to use. I downloaded it as a way to maybe help me with my homework, but it literally locks everything and makes you pay. I find the fact that you have to pay for homework help absolutely ridiculous. CourseHero lies to you and says that the only thing it needs you to do is sign in to unlock a document, but that is a total scam. If you do not select a payment method they will not unlock the document. You can unlock documents by submitting a picture of your work, but still then it declines your pictures and keeps the documents locked. I’m not going to pay over $100 just to get one single document unlocked. That is absolutely ridiculous and frankly I don’t know how CourseHero has 4.6 stars. If I can give it no stars and write a review at the same time, I would. That being said, save yourself loads of frustration and do not download CourseHero. There are other awesome options out there.

It's okay but not recommended

2022-09-26

It's okay for certain documents and things, it does help you some but this app is over pricey and a bit of false advertising. Wrong documents under the wrong subjects. When you go to type in your questions and summaries for help by the tutors to get feedback, the system claims your copying someone else, it’s too long and to make it shorter or some other little quirk, when yet that’s what this site is suppose to b for. To get help on questions from school that you don’t understand and get a better understanding of why this is that for that question but how can we do that if every little time you put in a question to ask a tutor the system does this, it’s pointless to try to get help if this is the outcome now. It’s very upsetting

This app is horrible ! Save your money

2022-10-27

Course hero is nothing but a money scam. You would think purchasing a membership would give you access to all parts of the service with unlimited uses but no, you can only view 30 documents and ask 40 tutor questions in a whole year. Not only does that make the brand totally useless. They also scam you into thinking your paying monthly and can cancel anytime. I selected the 10/month deal and got billed 120. I will definitely be issuing a refund request because this is bazaar. CourseHero doesn’t even have what I need I still have to juggle to quizlet, and mathway for the proper answers. If your a college student like me I advise you to find other tutoring sites.

Terrible Scam

2022-11-28

I started this program on my windows computer for convenience and then downloaded CourseHero. The message that says your documents will take around an hour to upload is false. I’ve had mine in nor 12 hours and for 12 hours I’ve had 3 out of my 50 assignments uploaded. Those 3 were successfully upload within 10 minutes and since then no progress has been made. I put my trust in this program because I saw the exact document I needed and now I’m not going to get it in time for class. I could’ve done the assignment easy, but I trusted this program to work. Wrong mistake and now I’m going to fail my ASL class. Also, the developer responds to every review with the exact same message, and then once you email their customer support, they don’t email back. Waist of your time. Just do your homework and don’t put your grades on the line with trusting this garbage company that enjoys stealing ridiculous amounts of money from students.

False advertisement !!!

2022-12-29

I was looking for a website to help me on my Economic class, and i saw this online. I gave it a try and the advertisement said its $9 some dollars so i gave it a go. But after 5-10min of me outing my information, i was charge $119. It was not said on the annual plan that they will charge you $119 all at once! I was very disappointed in it and after using 2-4 of the unlock document things that when i got the notification from my bank about the $119. It’s really ridiculous ho they act like it’s good and stuff but they will scam you like Me!! And now they don’t want to give me a refund since they were giving false advertisement. I even told them to refund my money and they can take the cost of the unlock documents payment.
Really worst experience until now it they still wont give me back my money! really scamming students like me here. waste of money and time!

Switching back to CHEGG

2023-01-30

CourseHero is horrible. Every time I try to upload a picture, it force closes. Try to take a picture using their camera, it resizes it on its own, including things in the picture I don’t want in it & it DOES NOT allow you to crop or adjust. The best part is, I pay a pretty penny but every time I post a question, someone either doesn’t answer it, answers it wrong or tries to PRIVATELY email me with scam offers to do all my assignments for me. CourseHero will also double post some of your questions & when you try to delete a question after it goes days unanswered, they claim they will credit back your account but they DONT. I’ve emailed them, of course no response. I used to love CourseHero, but I’d rather pay more $$ monthly and go with CHEGG so I can have reliable service/help when I need it!!

Tutor Questions aren’t fully submitting?

2023-03-03

The content itself overall is fine. I usually use the website on my laptop which is where I submitted 3 questions. They were kinda long I suppose. I also uploaded images to provide information necessary for the question to be answered. When I submitted them all, every single response I got from the tutors was that the question was incomplete or missing information. Obviously it’s not the tutors fault, but I wasn’t sure why they couldn’t see it. I tried opening the questions on my app and only about two lines were shown without any more of the question available. The images were provided.

I have no idea why the whole questions weren’t shown, and it’s very frustrating! My comments on the questions that even gave a pdf link to the whole assignment didn’t help as no tutors seemed to be able to answer anything. Very confused and frustrated. I contacted support. I don’t expect anything too soon since I only contacted them very recently.

App crashes when I attempt to log in to paid account

2023-04-01

I bought a subscription while using Google and then after the transaction, the pop up for an app appeared and I figured it would be easier to navigate. I immediately downloaded and attempted to sign in through Google as I had done when I made the account a few minutes prior. The second I tap on the Google button to sign in through that method, the entire app crashes and forces me to restart. I decided to see how far I could get without logging in and could only get about half of the answers I needed (once again, I have bought a subscription already) so I turned back to the website version and can now not even find the assignment that I was using despite it being the perfect copy of everything needed. Extremely annoying that I bought a subscription and now cannot even take advantage of it. Money was wasted.

Can’t view recent unlocks from My Documents

2023-05-03

I find the now one month and three month subscription price to be ridiculous. Also never liked that you have a number of unlocks uses each month and have to use that to unlock the document. But I can understand why it’s like that. Wish that the uploads would go through a good review process. One time I unlocked a study guide but it only showed the answers for the questions that showed on the preview. The rest was blank. Also for the last couple of months a lot of times the preview for the documents won’t even show up. But I do find a few documents that are extremely helpful which is why I’m going to keep CourseHero . But wish Course Hero would fix the preview issue. Also I haven't been able to view my recent unlocks when I go to my documents. So I have to search for them again which is very annoying.

Cool Concept; Not Reliable

2023-06-03

This can come in handy for multiple educational resources, however; when I use a lot of documents with identical material to mine with the addition of just answers, they are 8/10 times not going to include all of the answers. The first half of the documents are included, and the last half is still unanswered and I’m left searching for other documents, using unnecessary amounts of unlocks, which are very valuable and not cheap. Their is no way to retrieve a purchase with unlocks even when the material is garbage, just too unreliable to me, I don’t really recommend.

Okay site

2023-07-05

I found the website when doing my homework and researching for help. I signed up for what I thought was a MONTHLY subscription and they charged me full price. Good thing I didn’t need the $120 🙄 The course I’m in, the textbook isn’t really helpful so I was pleased to find that the homework actually explains how they got said answers. I did this on my computer. Then I got an email asking me how helpful the document was so i logged in from my phone to through the email I received, no problems, and rated the document. Now I can’t seem to log in through CourseHero . It says error. So starting off on really good terms (yes developers if you read this..sarcasm).

Horrible content but good service :)

2023-08-05

I was so mean to the costumer support lady. I demanded a refund and was being so rude about it because I barely used it and got a bad grade on it. I ended up getting the refund AND meeting a very nice lady. I told her about how I was feeling towards school and she gave me some advice and was so sweet to me. Her name was Kimberly and she was an angel. I might have gotten a bad grade, but I met someone who was delightful and made an exception to give me a full refund. She also told me that college is full of emotions, and I just need to take a deep breath and move forward and that it will be alright. Maybe don’t buy the membership? But I would recommend using the site for tutors and using the free stuff.

The WORST in business

2023-09-06

STEER CLEAR. DECEPTIVE PRACTICES. Will not permit you to view or unlock any documents until you have submitted 10 docs for 1 unlock. I submitted 14, 6 were denied and 9 were approved. It still kept asking me to submit 10. Every time you get close to submitting the threshold of 10 documents - it will reset and force you to submit another 10 or pay for a $10 monthly subscription. It will not allow you to remove or delete the documents you posted. You may delete the account but they will keep your submitted study materials and will not honor their end of the bargain by cheating. I am very disappointed and feel cheated. They took my submissions and did not reciprocate on their end - plus they will keep my submissions whether I delete the account or not. Go with Project REAL or google classroom. Don’t waste your time here

The limits of course hero

2023-10-08

Don’t let the title distract you. While course hero is one of the best study guide websites, occasionally, finding a specific study guide occasionally occurs—-more often on this app than the other popular study guide websites. So far, I found, out of about 40 searches, I found about 15 truly useful study documents. Remember, finding finding specific study guides—-outside testbanks—-means sites like this app become a legitimate site where quality study guide notes from both students & professors become critical to understanding concepts in difficult courses

useful but misleading and way overpriced

2023-11-08

After i had agreed to paying $38 a month and started using the unlocks and previews for my exam studying. most of the material were documents were scattered and hard to find the correct doc your looking for. but then i get a notification i have xyz amount of previews left before i would have to spend $5 to “earn” more previews AS IF THE $38 A MONTH ISNT ENOUGH FOR THEM TO GIVE YOU “Full/unlimited access to all of our documents” LIES. Just manage expectations.

Miss leading

2023-12-10

All the work is not there, when you ask questions you will not find the answer. In order for you to view documents you have to unlock just to view to make sure it’s what your looking for. Totally a rip off I do not recommend CourseHero to no one. I wish I can get a refund totally did not use CourseHero they had nothing I was looking for. All it seems to want to do is take your money quickly👎🏾 PLEASE DONT WASTE YOUR MONEY LIKE I DID❗️❗️❗️❗️❗️ it’s a scam and rip OFF

Bachelor’s Degree

2024-01-10

I have been in school since last year and this app has helped me every step of the way, it doesn’t matter what class I have taken because I know the helpful information will be found on this app! This is an awesome app to use especially for those individuals who are returning back to school and who need just a little help along the way. Thank you so much!

🐟 Catfished 🐟 by an App

2024-12-22

I have a membership and I primary utilize it on my MacBook Pro. CourseHero, well I have no words to describe how easy it is to use to search for docs or how nice it is to view my already unlocked docs on the go. No words, well bc I haven’t witnessed the apps ability to implement any function. Did you guys just like quit in the middle of developing it bc it was more work than you anticipated and determined that it wasn’t going to increase revenues for the company. Perhaps, you even looked into the costs associated with employing actual qualified app developers from outside of your company in order to fully implement all the functions from the website into CourseHero and you where like no we’ll just create faux app that’s wastes their valuable time and stresses them out even more if it is even possible. Thanks for basically Cat-fishing me with an app.

Great website - can’t login to app

2024-12-22

I love Course Hero and have been using it for at least 6 years. Contrary to many reviews on here, there is nothing “scammy” or fake going on - the subscription rates are clear, and the documents are simply those uploaded by other users. You get to choose which ones you want to unlock. This is an extremely useful resource for college courses, and I would assume earlier school would be the same.

That being said, I would love to give CourseHero a 5-star rating, but I can’t. When I try to login, it gives me an error message. Not being able to login renders CourseHero useless. Please fix!!

App

2024-12-22

I think this is a great way to get help. The only thing I don’t like is that you pay $119 all at once but then you get help on all devices once you pay since I did it on my laptop that’s the only device I can use to get help but if I’m not home and I use my tablet then I don’t get help through course hero. I think there should be a way to use on all devices once you pay the $119

Tracy



Is Course Hero Safe? 🤗🙏


No. Course Hero: AI Homework Help does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 61,980 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Course Hero Is 13.9/100.


Is Course Hero Legit? 💯


No. Course Hero: AI Homework Help does not seem legit based on our analysis. This conclusion was arrived at by running over 61,980 Course Hero: AI Homework Help User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Course Hero Is 28.2/100..


Is Course Hero: AI Homework Help not working? 🚨


Course Hero: AI Homework Help works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Payments 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
Course Hero Subscription $24.99
Course Hero Premier Subscription $38.99
Premier Subscription $14.99
Course Hero Subscription $19.99
Course Hero Premier Subscription $54.99
Unlock 5 $14.99
Course Hero Premier Subscription $109.99
Unlocks 10 $24.99
Unlock 20 $44.99
Course Hero Subscription $119.99


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Features

You may manage your subscription and turn off auto-renewal by visiting Account Settings in iTunes, but you cannot cancel an existing subscription before it ends.

Get fast, 24/7 homework help from tutors, or use our math solver to get step-by-step solutions to tough math problems.

Subscriptions renew automatically unless canceled more than 24 hours before the end of the current subscription period.

Payment will be charged to your iTunes account at confirmation of purchase.

Browse our ever-expanding library of textbook solutions and explanations.

Gain offline access to resources you've previously viewed.

Access 40 million course-specific study materials.

Get alerts for new resources based on your previous searches.

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Course Hero, Inc.


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