Contact The ASL App

Contact The ASL App Support


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About: The ASL app as all about teaching you conversational ASL.

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  2024-03-24

The ASL App Customer Service 👿🤬😡😠💢😤

The ASL App Contact Information

Listed below are our top recommendations on how to get in contact with The ASL App. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact The ASL App. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Ink & Salt LLC



Verified email  

Contact e-Mail: [email protected]


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit The ASL App Website

Privacy Policy: https://www.iubenda.com/privacy-policy/12518639

Developer: Ink & Salt LLC


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Read 3 Customer Service Reviews 😭😔💔

3.5 out of 5

Good signers, mediocre app

2022-05-03

by DamienMcKenna

The signers do a good job. However, the app itself is dot very well organized and makes it hard to learn from.

I’m just starting to learn and there are lots of pieces here that would be useful, ABCs, for example. There are even different ways of viewing the ABCs - just the hand, the hand with the person’s shoulder (to see more of the arm movement for certain letters), or the hand and the face. The problem is that they go through the entire alphabet in one go, you can’t pick a single letter to practice. Furthermore, if you want to have it repeat a certain letter it repeats the entire scene, back to A again. And there’s no “pause” button. This makes learning very frustrating.

The topic based sections are also well signed, but again suffer from navigation problems - there’s no way of seeing a list of all phrases in a section, you have to page through each one at a time.

I do like the fact there’s a turtle / slow mode which affects all videos, but it isn’t clear that when you play a video and want to replay it that you must then click the turtle button, not the regular repeat button.

In short, the UI needs a lot of work to be usable, and I hope some day it will be. Until then, I’ll be looking for another app.

No explanation of facial expressions?

2022-05-10

by Nickname Taken 123456789012334

So in general I like this app. I have been looking for one to share with hearing friends so they can learn. It’s more clear than others and the signs are mostly the ones we see/use. But there are a couple things I feel need to be added.
1) facial expressions section to explain why and how to use them so that we don’t see SEE from what’s learned.
2)classifiers section and a full explanation of them
3) a disclaimer when you start the app letting gearing know up front that the English interpretation you read is not exactly the same. Words are added for their understanding and what they are seeing is not word for word translation.
Other than that so for I like the app. Thanks!

Educational and fun

2022-05-17

by Paepstein

This app isn’t perfect, but I love how much the signers clearly enjoyed making it. They make learning the language so much more interesting and even a bit silly (in a totally good way). Just as importantly, I feel like I’m really retaining all the signs they teach. Like someone else said, it’d be great to be able to turn off the written translation so I could get used to practicing without the help, but ultimately I still think this is a fantastic learning tool and certainly one of the best ASL online/app resources I’ve seen.

Also, I kinda want to be friends with Bobbie Jo, Matt, Nyle, and Kriston; they seem like very cool people in addition to being great teachers. And Nyle, you look beautiful too. I’d love to be your Valentine. 🙂


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Why should I report an Issue with The ASL App?

  1. Pulling issues faced by users like you is a good way to draw attention of The ASL App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a The ASL App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using The ASL App.


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