Contact Logic Grid Puzzles Support

by Disappointed TryingNickNotTkn

Since your recent upgrade, (1) I cannot restore purchases. I’ve tried more than once now, and (2) it is unclear if it ever connected and worked on restoring them - looked like nothing happened. I have been paying monthly for a long time. But the app is showing only solved puzzles. (3) Also, the app has been incredibly difficult to open. Multiple times, it has frozen up and them closed without ever opening. (4) The first time it finally opened since the upgrade, it did not show the option to restore purchase. (5) I am about to cancel my subscription but am giving a little more time. But if I cancel it before you get to it, don’t come back and say I don’t have one. I did at the time I tried all this, and I’ve had one a few years by now.
(The rest is about the last upgrade debacle which did get addressed. I’m leaving it, though, since there have been upgrade problems more than once.)
Please get rid of the pop up scenario/story that you added recently. It is obnoxious and sometimes hangs up before it closes. Also, the entire puzzle doesn’t load as well and also hangs up when closing. It seems you relied on rookie programming all of a sudden to change a product that used to work fine.

by Math Guy201

I was enjoying this game until I ran into one puzzle having to do with chefs, dishes and restaurants. It did not take long to find the puzzle had a logic inconsistency. After fighting this for over 3 hours I came up with the solution they said was the answer but it violated statement #4 in their list of facts. I found the puzzles a lot of fun but having fought one puzzle whose solution did not match the facts and which I believe likely can have no true solution for over 3 hours, I find I have little desire to take on another puzzle. The developer in at least one response makes a strong statement on how they ensure the logical integrity of their puzzles but I can assure that they in at least one case did not insure that. Thus I hesitate to tackle another of their challenging puzzles lest I find I again will spend 3 hours on a puzzle that is unsolvable and will have to then look for a solution they say is correct but violates the stated facts.

by Amiran33

I really like this app for a couple reasons. It has 7x7 grids which are hard to find within the logic puzzling community. I also enjoy the challenging level and the graphics. This being said, there are a couple user interface issues that ruin it for me. For one, when you select a correct answer, the other boxes in that row and column are automatically changed to wrong. This would be a useful feature, except when undoing the correct answer, the now “wrong” boxes do not automatically turn blank. This can be frustrating because I now have to go back and undo each one, causing more now “wrong” answers, and because I also now don’t know which X’s I put there previously. In addition, I wish there was a zoom feature, as it’s hard to click smaller boxes and mistaken clicks can easily mess up your game. All in all, I enjoyed playing this game and I think it was manufactured very thoughtfully. The puzzles were very intriguing and I think with just a couple improvements, this game could really beat out all others on the market!