Panda Express app not working? crashes or has problems?

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I have a problem with Panda Express

Are you having issues? Select the issue you are having below and provide feedback to Panda Express.



13 Problems reported in the last 24 hours

Most reported problems

Login
40.0%

Something else
35.0%

Not working
20.0%

Crashes
5.0%

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
P
Patrick McDonald:

[Solved] The login page won't load on my laptop

K
Kelly Wisdom:

Offer sent to my my email would not work when I clicked on it. Called the store, uncooperative.

F
Faith:

Try to upload unique rewards code: SOMETHING WENT WRONG. We are unable to look up this transaction.

K
Kerry Lawler:

App not sending order

📋 7 Reported Issues:

K
Kerry Lawler 2024-11-21

App not sending order

H
Heather 2023-10-18

Android phone. I downloaded the app and I have to sign in every time and get a verification email as if first time signing up. Then it loads and loads and loads without completing. I downloaded it for the rewards yet it's only worked the first time I downloaded it months ago. I have done all the troubleshooting recommendations and nothing has worked.

D
Daniel Betts 2023-10-10

the app will not let me add to the rewards after the first day I entered my receipt number. You've lost 3 receipts now trying to get them enter and now they're expired. You've lost several customers from my office alone because of wrong orders, is this your growth plan?

L
Laurie Abendroth 2023-07-06

Your app won’t download. Also tried to just sign up for rewards and that didn’t work either, WTH

S
Sierra 2023-06-18

No matter what I do, when I try to log in to the app it just keeps loading and loading. The loading screen never stops. I restarted my phone, uninstalled the app and reinstalled it, reset my password, and absolutely nothing works. I am unable to get the rewards. The person in the store right now felt sorry for me and gave me her personal employee discount just to be nice. I come to Panda every few weeks so I would like to use their rewards. Maybe the issue is T Mobile l, maybe it's the app. I don't know but the rewards system is unusable for me.

S
Sierra 2023-06-18

No matter what I do, when I try to log in to the app it just keeps loading and loading. The loading screen never stops. I restarted my phone, uninstalled the app and reinstalled it, reset my password, and absolutely nothing works. I am unable to get the rewards. The person in the store right now felt sorry for me and gave me her personal employee discount just to be nice. I come to Panda every few weeks so I would like to use their rewards. Maybe the issue is T Mobile l, maybe it's the app. I don't know but the rewards system is unusable for me.

L
Laura Ishmael 2023-05-12

I have downloaded your app 5 times. There is no place to have the restaurant scan my account to earn reward points on meals. Even the Panda employee looked over the entire app on my phone and could not find the place to do it. Said he hadn't seen anyone have this issue. The place to earn points should be under "HOME", and the only thing my app wants to let me do is order food. I only go through the drive thru. Very frustrating. What is your fix?

Showing 1-7 of 7 reported issues:


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E-Mail: [email protected]

Website: 🌍 Visit Panda Express Website

Privacy Policy: https://www.pandaexpress.com/legal#privacypolicy

Developer: Panda Restaurant Group, Inc.




‼️ Outages Happening Right Now

  • Jun 17, 2026, 02:17 AM

    a Windows user from Woodstock, United States reported problems with Panda Express : Login

  • Jun 17, 2026, 02:10 AM

    a Windows user from Woodstock, United States reported problems with Panda Express : Login

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    a AndroidOS user from Ogden, United States reported problems with Panda Express : Not working

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    a Mac user from Montebello, United States reported problems with Panda Express : Login

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    a AndroidOS user from Dallas, United States reported problems with Panda Express : Login

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    a Windows user from Corvallis, United States reported problems with Panda Express : Login

  • Feb 21, 2026, 06:48 PM

    a user from North Highlands, United States reported problems with Panda Express : Login

  • Aug 22, 2025, 05:18 PM

    a Windows user from Pearland, United States reported problems with Panda Express : Not working

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