Panda Express app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
36.1%

Something else
22.2%

Login
16.7%

Connection
8.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Panda Express Problems 😠👌🔥

- App is unusable

- Long loading times

- Orders don't complete

- Short on quantity of food

  8 Reported Issues: 😵🆘🛟🚨📢

Kerry Lawler
2024-11-21

App not sending order

Kerry Lawler
2024-11-21

App not sending order

Heather
2023-10-18

Android phone. I downloaded the app and I have to sign in every time and get a verification email as if first time signing up. Then it loads and loads and loads without completing. I downloaded it for the rewards yet it's only worked the first time I downloaded it months ago. I have done all the troubleshooting recommendations and nothing has worked.

Daniel Betts
2023-10-10

the app will not let me add to the rewards after the first day I entered my receipt number. You've lost 3 receipts now trying to get them enter and now they're expired. You've lost several customers from my office alone because of wrong orders, is this your growth plan?

Laurie Abendroth
2023-07-06

Your app won’t download. Also tried to just sign up for rewards and that didn’t work either, WTH

Sierra
2023-06-18

No matter what I do, when I try to log in to the app it just keeps loading and loading. The loading screen never stops. I restarted my phone, uninstalled the app and reinstalled it, reset my password, and absolutely nothing works. I am unable to get the rewards. The person in the store right now felt sorry for me and gave me her personal employee discount just to be nice. I come to Panda every few weeks so I would like to use their rewards. Maybe the issue is T Mobile l, maybe it's the app. I don't know but the rewards system is unusable for me.

Sierra
2023-06-18

No matter what I do, when I try to log in to the app it just keeps loading and loading. The loading screen never stops. I restarted my phone, uninstalled the app and reinstalled it, reset my password, and absolutely nothing works. I am unable to get the rewards. The person in the store right now felt sorry for me and gave me her personal employee discount just to be nice. I come to Panda every few weeks so I would like to use their rewards. Maybe the issue is T Mobile l, maybe it's the app. I don't know but the rewards system is unusable for me.

Laura Ishmael
2023-05-12

I have downloaded your app 5 times. There is no place to have the restaurant scan my account to earn reward points on meals. Even the Panda employee looked over the entire app on my phone and could not find the place to do it. Said he hadn't seen anyone have this issue. The place to earn points should be under "HOME", and the only thing my app wants to let me do is order food. I only go through the drive thru. Very frustrating. What is your fix?

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About this app

Order your favorite Panda dish on the fly for dine-in, take out or delivery!  Order your food at your own pace and we’ll scoop it hot and fresh in the store.  Easily find a location, create your meal and order in minutes.  Create an account to save your favorite meals, then reorder with the tap of a finger. Having a party?  Just let us know through PandaExpress and your order will be hot when you’re ready for it.  Looking to satisfy your Orange Chicken craving?  Not ready to pick it up yet?  Our catering options are second to none.  Just pick your sides and entrees and we’ve got your covered!