Contact Heroes Charge

Contact Heroes Charge Support

Published by on 2024-02-21

About: Join with your friends in the best and latest action RPG multiplayer online
battle arena, HEROES CHARGE! Collect and train your heroes, gather your
teammates, strengthen your heroes and wipe out the enemy in thrilling, addictive
and fast-paced games. Over one hundred quests for you to partake in the story
that YOU tell.



How to Contact Heroes Charge Customer Service/Support

Heroes Charge Contact Information

Listed below are our top recommendations on how to get in contact with Heroes Charge. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Heroes Charge. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of uCool, Inc.



100% Contact Match

Developer: uCool

E-Mail: [email protected]

Website: Visit Heroes Charge Website

89.66% Contact Match

Developer: uCool

E-Mail: [email protected]

Website: Visit uCool Website








Reported Issues: 4 Comments

3.3 out of 5

By Joel Esteves

1 year ago

Hey so mine heroes charge wasn’t conntected to my game enter and I accidentally clicked the button to take me to the Game Center level 1 account which I didn’t want to do and now I can’t get to my other account. It’s Chuc23 and I even have a receipt of when I purchased something under that account Chuc23 was level 50 I really wish to get this account back

By Server 58... guess who?!?!


This is a Pay To Play game

Well I have been playing this game for about 4 years and as time went by the game went down hill. 4 years ago the game was simple you could get all the heroes with out wasting a dime. You had the option to buy gems (which allows you to move up faster in the game by spending them) but that was it, every hero was free and obtainable to everyone. Fast forward a couple of years and they started introducing the “heroic sack” feature which you could spend up to $100 and you would get many things for the game. But it was at the point that they got greedy because many started purchasing them (myself included). So they started introducing more heroes, event heroes and P2P (pay to play) heroes. And this marked the beginning for the non-pay to play players decline. Because now you would have to spend about $200 just to fully upgrade the P2P hero. And many people have better things to do with those $200 than spending them on this game. And now a days they are trying to milk people with this new feature called “skins” for the heroes. Which most of them cost over $250. uCool got greedy and are trying to milk the few paying players they have. I stopped buying stuff from the game since they Introduce the skins. And i know that pretty soon I will leave this game for good. Moral of the story is that this game is good for you if you want to throw away money or bad game if you have better thing to do with $200 a week.



By Spoonstunes


Game is unfair

You have to now spend money! They upgraded levels of all heroes but not skills , unless you buy gold not enough to do anything especially upgrade skills , they went to fruit to upgrade heroes levels but made game so hard you can’t beat it so no fruit but a few everyday and all of its purple fruit no orange fruit in game if heroes above 140 need orange fruit so once again you have to buy it , this game use to be able to play little money involved not anymore and then those who spend a lot money get all the rewards and rob your caves to death less gold for you more for them and they get crazy stronger , I played this game because I like seeing what heroes had what skills ,at this point no gold very little diamonds and only have 12 heroes to level took everything I had to get there now nothing to increase levels and skills and still have 380 heroes that need there skills upgrades let alone try to go up in level in game , no longer fun to much work for little rewards the game became all about Greed from ucool and the rules of game are constantly changing it has become a worthless game to play anymore unless your rich and have thousands of dollars to spend on it , game always broken after updates and never gets fixed by ucool



By Kstonya1


Used to be great!

I have been playing Heroes Charge since shortly after it was released to the public. I think that was around Christmas six years ago. I have played nearly every day since then. Unfortunately, since the last major update earlier this year the game has been so messed up that it's almost impossible to play it. Up to the point of that update I would have given it 5 stars, but now it's hard to even give it 1 star. I'm sticking with the game in hopes that Ucool will fix the mess they have made of this game. I would like to continue to play this game if they fix it. I'm financially unable to afford a game that requires a real world monitory contribution, so I have played the entire game without spending money. That means, just like in real life, I have had to earn everything that I have in the game. I'm a level 108 and I have 155 characters. I'm afraid that all that I have done is going down the drain because of a major update that, from what I see on social media, is causing problems for players all over the world. It's sad when you have come to rely on something that you enjoy as an escape from reality, and it has now become more frustrating than the real life you're trying to escape from! Yes, Heroes Charge used to be great, but now, it's almost impossible to play!




Have a Problem with Heroes Charge? Report Issue

Leave a comment:




Why should I report an Issue with Heroes Charge?

  1. Pulling issues faced by users like you is a good way to draw attention of Heroes Charge to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Heroes Charge customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Heroes Charge.


Stop Ridiculous Charges.


Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.

Get Started now →



Most Popular Apps in Games