Contact Horseplay Real Money Games Support

by Kiwifruitz

When I first signed up the $10 free play went great and then it went down hill so fast. To the delays causing issues with stopping and starting when they were suppose to, to the glitches, the not very informative agents, to withdraws and trying to get credits. I don’t think there isn’t an issue I didn’t run into. When the game did try to run smooth it didn’t hit not one win. Over $12 straight and not a single hit. I had talked to so many agents I feel I spent more time talking to them than I got to actually play and with all of this there was no compensation offered or any real help except everything I had already tried to get their app and site to work. I am so disappointed. I feel like I was screwed and would have been more than happy to give it another try had they gave me back $5 free play or even could convert the $8.80 I still had on there into credits but that was to much as well. I don’t feel they value there customers at all. They shrugged it off like the issue was on my side and none on theirs. Each agent left out what I would consider critical information that very much pertained to what I was asking and going through. But for some reason could never say it and then the next person I would speak to would act like I should have already know.

by L J Thompson

When it comes to online casinos, caution is essential. I strongly advise steering clear of this particular site, as it has proven to be a complete rip-off. While I occasionally win small amounts—perhaps $1, $2, or $3—the reality is that these wins are few and far between. The only significant bonus I've received was a $12 one, which hardly compensates for the substantial losses I've incurred.
Over time, my experience with this online casino has been overwhelmingly negative. I've poured countless hundreds of dollars into their games, only to find myself facing continuous losses. The thrill of winning is quickly overshadowed by the harsh reality of losing far more than I ever gain. It's disheartening to realize that the odds are not in my favor, and the promise of big wins is nothing more than an illusion.
I urge anyone considering this online casino to think twice. The small wins may seem enticing, but they pale in comparison to the financial drain that comes with playing here. Protect your hard-earned money and avoid this casino at all costs. It’s not worth the risk, and you’ll likely find yourself in the same frustrating situation I have experienced. Stay away and save yourself the trouble.

by Kristinaaa143

I’m VERY suspicious about this app because of the info they demanded from me to complete my Acct set up.....

First off, they required this info from me, but not my friend who joined so that is VERY SUSPICIOUS.

Then:
I started my account through the app, which included my full name, mailing address and phone number, and last 4 of my SSN.

Then to complete my set-up process
they said I had call .... so I did....

Then they asked me for my full Social Security number, which I found odd but I gave it to them anyway.
They put me on hold while they “looked me up”.....

then they requested I send them a picture of my drivers license/ID!

This is where I stopped. I find it highly suspicious they required all this info for me to spend money gambling on their app. Every other app that I have paid for allows you to connect your bank Acct or cc and pay all kinds of amounts of money to the app, without needing this kind of info.

If they had requested only a copy of my drivers license, fine. Or only my SSN , fine. But requiring both!? No way, not ok.

Don’t give them this info if they ask you!
No one needs all this info for you to spend money!
It Is all the info needed for someone to steel your identity and screw your life over! And who know how good their security is for this app, I doubt it’s very good so it is probably very easily hackable.