Contact Sketchbook Support

by Jamanimal

I’ve used sketchbook on and off for years- it has my favorite sketch brushes and it’s really easy to doodle things in, the drawing itself feels really organic, I can draw like I’m drawing it on actual paper when I’m actually on a screen. That feeling is difficult for any other app I use to capture, and what keeps me coming back to sketchbook again and again.
But the thing that drives me off of sketchbook and onto other apps in the first place is that coloring is a bit difficult without clipping masks on mobile. I’ve read that there are clipping masks available on the desktop version of the app, and I would really love for it to be added on the mobile version as well!! That’s pretty much all it would take for me to move to drawing on autodesk full time. The locking feature is an okay stand in, but I prefer separating my colors over multiple layers rather than keeping it all on one, because it’s easier to fix if I mess up. It’s frustrating that an app this nice is missing something a lot of other drawing apps have, especially when it makes the drawing process much smoother. Please add clipping masks to the mobile app!

by Kjolblk

Great app! I’ve had this app maybe for a month but I already love it. The features are a lovely mix of creative and technical that I can really appreciate. I also love that you can purchase the extra tools without having to commit to some yearly payment plan.

I’ve only found one bug so far that keeps this review from being five stars. When I first started using the app, I noticed that using the hold-touch-eyedropper function, even by accident, would cause the app to effectively crash. I could still access all of my projects, but none of the tools would make any mark whatsoever until I went out of the app, closed it out, and restarted it. After I turned the long-hold-touch shortcut off, the bug didn’t pop up as often, but every once in a while, it still does act like I’ve activated the eyedropper and the app will ‘crash’ again. The bug never happens when I manually go into the color wheel and click the eye dropper button, so I think the bug is linked to the gesture shortcut that I can’t seem to turn off.

The bug isn’t a super big deal, but it is a little annoying, especially if you do like to use that shortcut and keep it switched on, and it is irritating to have my work interrupted because I have to restart the app. It would be great if the developers could fix it in the next update. Otherwise, the app is great for drawing and sketching and I would definitely recommend it.

by ElegantParadox

As a hobby artist, this app is great for my doodling and sketching needs. It’s fairly intuitive and I love the variety of brushes with the option of customization for endless types of brushes. I also really appreciate the Copic brushes and colors because I’ve always loved the color selection of copies but have never been able to afford them. I do have some suggestions and bugs though. I seem to be unable to rotate my phone and get the canvas to rotate, which is rather annoying. I checked that my rotation lock was off, but it wouldn’t flip. Another issue I have is with the brush library. I tried multiple times to move my favorite brushes from different sets into “basics”, which is quickest to access, but sometimes, it randomly deletes brushes and I don’t know why. It’s really quite frustrating because I have to go into preferences and reset my brush library every time it happens. I’d like to be able to create my own custom library sections to store my favorite brushes, or simply add a “favorite” button and copy any brushes that I tag as my favorite to a section that resides at the top of the library. All in all, it’s a good app and I’ll definitely keep using it, but I could be made more intuitive and easy to use. Also, huge thanks and kudos for making this app free, I really appreciate it when good tech is available for free.