Contact Aquareka

Contact Aquareka Support

Published by on 2024-06-20

About: This app helps you select the fish, plants, crustaceans and snails for your
aquarium. You will immediately see if they fit together.



How to Contact Aquareka Customer Service/Support

Aquareka Contact Information

Listed below are our top recommendations on how to get in contact with Aquareka. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Aquareka. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



100% Contact Match

Developer: Aquareka Ltd.

E-Mail: [email protected]

Website: Visit Aquareka Website

57.14% Contact Match

Developer: dyhwang

E-Mail: [email protected]

Website: Visit dyhwang Website








Reported Issues: 3 Comments

2.2 out of 5

By Jnnyapplseed


Never responded to my email.

This is a terrible app and I wrote them and email asking for my money back 1 minute after clicking buy. This is a rip off. DO NOT BUY. - A Very disappointed fish keeping enthusiast.



By bu11frogg2


Good start but several gaps.

I like the concept. I want to select fish and plants and have handy access to that info. But I can do nearly the same by keeping a list of URLs in Evernote, so I have a hard time justifying $8 to unlock this app. The "filter by compatibility" feature is an excellent search tool. Very helpful! Brilliant! I noticed most small fish, like Platy or Zebra Danio, show they require 26 gallons of water. I selected all 5 of my small fish and this app says I need 30 gallons total. Another app, and the local aquarist, tell me I'll have a little room to spare in my 10 gallon tank. So, something is not converting correctly I assume. I would love to see faceted search to help me narrow down the results and show me what fish and/or plants I can add given the volume left in my tank and my other selections. Since this app doesn't know the size of my tank, it can't do that. This app also does not track how many of each fish I have e.g. 2x Platy. I would love to see the ability to track multiple aquariums. I also could not find Banana Plant at all. I had to look up the scientific name for Java Moss and Wonder Bulb in order to find those two. The search facility and/or tagging could use some work in that regard. Some additional ways to improve utility: Ability to create and track a customized maintenance schedule with notifications for things like: test the water, change the water, change the filter, etc. It would also be great to track temperatures and chemical levels such as Ammonia, nitrates, etc. from my test kit. I would also like to track problems and resolutions so a year from now if the nitrates are high again, I can see what I did to fix it. Or have the app make suggestions (even better)! More photos would also be great. With just 1 photo it's difficult to do proper research and I find myself searching in the browser rather than staying within the app. With all or most of these changes I would pay $8. But as is, it's not helpful enough to me. I also found the UI a little sluggish. The "My Aquarium Guide" app, which is similar, is much more responsive.



By Dgio4488


aquariums

great app. very informative.




Have a Problem with Aquareka? Report Issue

Leave a comment:




Why should I report an Issue with Aquareka?

  1. Pulling issues faced by users like you is a good way to draw attention of Aquareka to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Aquareka customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Aquareka.


Stop Ridiculous Charges.


Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.

Get Started now →



Most Popular Apps in Reference