9/11 Museum Audio Guide Reviews

9/11 Museum Audio Guide Reviews

Published by on 2024-09-24

🏷️ About: The National September 11 Memorial Museum at the World Trade Center bears solemn witness to the terrorist attacks of September 11, 2001 and February 26, 1993. The Museum honors the 2,983 victims of these attacks and all those who risked their lives to save others.


       


Overall Customer Experience 😎


πŸ‘ΏπŸ€¬πŸ˜  Negative experience
50.8%

πŸ˜ŽπŸ‘ŒπŸ”₯ Positive experience
34.9%

πŸ™„πŸ’…πŸ«₯ Neutral
14.3%

~ from Justuseapp.com NLP analysis of 45 combined software reviews.



Read 20 Customer Service Reviews πŸ‘ΏπŸ€¬πŸ˜‘πŸ˜ πŸ’’πŸ˜€

4.5 out of 5

App just spins

2022-06-02

I open 911MuseumAudioGuide in preparation for a visit and it just spins?

this app takes too long to download (0 stars)

2022-07-13

911MuseumAudioGuide take SO long to download after 911MuseumAudioGuide is downloaded! I hope I never download these kind of apps hated it!!

Content Great, Functionality Not So Much

2022-08-14

As stated in the title, the content in 911MuseumAudioGuide is great but the fact that the audio stops every time your phone screen goes to black is awful. It would be better to offer the audio tracks via iTunes instead of as an app so you don't have to have your phone on and lit up the whole time running your battery to 0.

Good content, very poor execution

2022-09-05

The audio tracks are very informative and good to listen to throughout the museum. However, the audio stops every time you lock your phone, which will auto lock after about a minute, causing you to have to constantly unlock your phone. They should have tested 911MuseumAudioGuide throughout the museum while creating it, to catch egregious errors like these.

Good app, 2 issues

2022-10-16

Audio stops when the phone locks which is frustrating. A cool feature would be implementing iBeacon technology so 911MuseumAudioGuide knows where you are in the museum and could speak according to which exhibit the visitor is viewing in the museum.

Audio and locking problems

2022-11-07

I was discouraged that 911MuseumAudioGuide does not continue to play audio when you switch to another app like your camera; it's extremely annoying because sometimes 911MuseumAudioGuide "reboots" and you loose your place in the audio commentary. I was also discouraged that 911MuseumAudioGuide does not prevent the phone from auto locking. Several times throughout the tour, the narrator was cutoff because of this. Fix these issues, and you have a wonderful app.

Beautiful but has a pretty big bug

2022-12-18

Audio stops whenever phone locks. For most people who have their phone set to lock after a couple minutes of inactivity, that means the audio will stop halfway through listening to a particular clip while they're looking at an exhibit.

Good content, difficult to use

2023-01-19

Agree with previous comments on usage issues. Bring ear buds/headphone with you to avoid lining up to purchase. Book museum visit online to avoid long line up for tickets.

Great Museum Companion. Could use improvements

2023-02-20

911MuseumAudioGuide made my museum experience much better. I was able to listen to different descriptions of the exhibits. The audio clips followed the museum layout allowing me to know that I saw all the exhibits. It was nice having the audio when people crowded around the exhibit info cards.

2 problems with 911MuseumAudioGuide -
1) the audio requires a large download that doesn't automatically download when 911MuseumAudioGuide is installed. You should do this in advance of your trip if you want to avoid using your data.
2) every time my phone locked the audio would stop playing. I found myself constantly scrolling to prevent my phone from locking

Must have been improved from prior versions

2023-03-11

Interesting and informative tour and about the right level of detail. We didn't experience any of the technical issues experienced by other reviewers.

9/11 Museum Guide

2023-04-12

Having almost lost and having family who directly lost loved ones, I found 911MuseumAudioGuide helpful in the sense of filling in the gaps of details I might have missed at the museum. I can appreciate the efforts in respect made by many. Nothing will ever please or make up for nor replace what or whom ever was taken. Thank you for trying.πŸ™πŸΌβ£

9/11 Museum

2023-05-13

This is a simple yet very well made museum application that is designed to give users different facets of stories that make up the 9/11 experience. While most museum applications consist mainly of galleries and exhibit information, this one relies on intimate storytelling through the narration of actor Robert De Niro and first person accounts to get the message across. Through his words and others users will get a reflective sense of the 9/11 tragedy and how the museum is being used as a stepping stone to confront and learn from the pain and the grief. Users can interact with 911MuseumAudioGuide in several ways whether through audio, transcripts and for some parts video. 911MuseumAudioGuide is broken into five sections that focus on a specific part of the experience. Users who are at the museum can also use 911MuseumAudioGuide as a guide where a map will display where you are in the museum according to the exhibit.

Beautiful app

2023-06-14

911MuseumAudioGuide is amazing. I was 11 living 60 miles from NYC. This brings back so many memories from when I was a kid.

Everyone should have 911MuseumAudioGuide and remember everyone who died on that day.

Skip the guided tour and use this app

2023-07-15

Save $20 - 911MuseumAudioGuide is all you need!

Great app

2023-08-16

Really good and works quickly

😍

2023-09-17

Gives me sad memories 😰

Beautiful

2023-10-18

Appropriate design and a very good representation of the 911 incident. I was a survivor, but many others died and this is a way for me to honor them.

Never forget 9/11

2023-11-19

Sad topic but very informative app. I could not be more impressed and great job developers. Can't wait to go visit the Museum. Never forget, New York strong πŸ—½πŸŒƒπŸŒ†πŸŒ‡πŸ‡ΊπŸ‡Έ!!!!!!

Self guided tour

2023-12-20

911MuseumAudioGuide provides a fantastic free self guided tour for the only must-visit NYC attraction. Get here if you are in town, the most moving and rewarding experience. Pay your respects and always remember.

Shocked

2024-01-31

911MuseumAudioGuide was amazing. I absolutely can't wait to go to the museum, God bless all of the families and friends of those who were killed on this devastating day. I cannot believe some of the comments that I've read. How could you even think that it was an inside job? No matter how bad out government is, no one would EVER do something that horrific. Grow up and quit being so ignorant. 911MuseumAudioGuide isn't meant to insult anyone either. It was meant to go along with the 9/11 museum that just opened. If any of you paid attention, you would realize that. The fact that some people are upset by the contents of 911MuseumAudioGuide is awful. And to those that feel that this was an inside job and not a legitimate terrorist attack, you still have no right to express that thought on here. How disrespectful. Quit acting like idiots.



Is 9 11 Museum Audio Guide Safe? πŸ€—πŸ™


Yes. 9/11 Museum Audio Guide is very safe to use. This is based on our NLP (Natural language processing) analysis of over 45 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for 9 11 Museum Audio Guide Is 40.7/100.


Is 9 11 Museum Audio Guide Legit? πŸ’―


Yes. 9/11 Museum Audio Guide is a totally legit app. This conclusion was arrived at by running over 45 9/11 Museum Audio Guide User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for 9 11 Museum Audio Guide Is 57.4/100..


Is 9/11 Museum Audio Guide not working? 🚨


9/11 Museum Audio Guide works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with 9/11 Museum Audio Guide? Post a Review




Features

β€’ Historical Exhibition: September 11, 2001: Narrated by author Allison Gilbert, a tour that explores the 9/11 attacks and their legacy through the architecture of the original World Trade Center and the design of the Museum.

β€’ Building History Tour: A tour that explores the 9/11 attacks and their legacy through the architecture of the original World Trade Center and the design of the Museum.

β€’ Witnessing History Tour: Narrated by Robert De Niro, a tour of the Museum's spaces and artifacts that explores the events of 9/11 and their global impact and continuing significance.

The National September 11 Memorial Museum at the World Trade Center bears solemn witness to the terrorist attacks of September 11, 2001 and February 26, 1993.

This tour is also available in American Sign Language, Chinese (Mandarin Simplified), French, German, Italian, Japanese, Portuguese, and Spanish.

β€’ Discovering History Tour: An age-appropriate tour that explores the events of 9/11 and how we commemorate the attacks.

This tour is also available in American Sign Language, Chinese (Mandarin Simplified), French, German, Italian, Japanese, Portuguese, and Spanish.

The 9/11 Memorial & Museum audio guide proves themed audio tours featuring stories from the day of 9/11 and the recovery at Ground Zero.

β€’ Audio Description: Audio descriptions of the Museum's spaces, exhibitions, and artifacts.

The Museum honors the 2,983 victims of these attacks and all those who risked their lives to save others.

It also presents details of the Museum’s archaeological elements and architectural designs of the Memorial and the Museum.

It further recognizes the thousands who survived and all who demonstrated extraordinary compassion in the aftermath.

  Customer Service/Support
Developer:
National September 11 Memorial & Museum

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