Contact Word Wow Support
Company Name: DonkeySoft Inc.
About: ***** (5/5) "Word Wow is an explosion of thought-provoking, perplexing, and
thrilling fun for almost all ages." - AppAdvice
Word Wow is a word game where
you make words to dig deeper into the ground.
Word Wow Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of DonkeySoft Inc.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Word Wow Website
Privacy Policy: https://www.donkeysoft.ca/privacy-policy
Developer: DonkeySoft Inc.
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3 Most reported problems 😔💔
Update. What’s wrong with the game?
by Jules1500
I’m done. It took me nearly ten minutes to play your game because it kept freezing due to Ads. You mentioned in a response to me before that by purchasing the OPTION to buy the removal of Ads will ensure smooth playing of your game. I, nor anyone else, shouldn’t be forced into buying anything to play any game if they don’t choose to. I really enjoyed your game, but not anymore. No other game I have on my phone does this. This is truly ridiculous. I’m deleting your game and I’m sure a lot of other people will be doing the same.
I enjoy playing the game; however, the higher levels I play the more the game keeps freezing. I thought with your latest update the problem would be fixed. I’m really getting tired of this. Really considering deleting the game.
PLEASE FIX THE GAME. IT KEEPS FREEZING. VERY FRUSTRATING.
Appodeal is causing game to crash.
by Strypergirl68
Hi...I sent a review the other day advising your developers that recently, ads have been causing problems. So, here’s what’s happening....
After you play 3 or 4 levels (with ads), you get a black screen. There’s a red tab in the corner that allows you to “click on” information about the ad. The problem is, that the “ad” never appears. Just leaves you with a black screen! You can’t do anything further, because technically, the Word Wow game is still running. Even if you close the game, when you open it, the same black screen (with the little red tab) comes up. Ive offloaded the game, reinstalled it and the same thing happens. It happens on all the word wow versions...but not on other games. Frustrating, to say the least! The games are awesome, btw!
Great game, but fix the glitch!
by Momo12161
I play this game every day, it’s my absolute favorite. I purchased the no-ads version early on, back when I first started playing. I do not use the timed version.
However, there’s a glitch where, if I take a break during a game for any reason, even for just a few minutes, the app frequently starts me from scratch even though I paused it properly. VERY frustrating, especially when I’ve made lots of 10+ letter words and have used several bombs and letter switches, only to lose my score. The bombs and switches are GONE as well.
I don’t want to be chained to my iPad while playing, I do have a life that requires attention as well. PLEASE FIX THIS GLITCH!!!!!
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