Company Name: Caesars Interactive Entertainment
About: Play on WSOP.com, a real money poker app, that awards the most prestigious
prizes in poker, WSOP Gold Bracelets.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Caesars Interactive Entertainment
E-Mail: [email protected]
Website: 🌍 Visit WSOP Real Money Poker Website
Privacy Policy: https://www.wsop.com/legal/privacy-policy/
Developer: Caesars Interactive Entertainment Inc.
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by Hey Itzme
Play this app at your own risk. It is constantly trying to log you out while you are playing. You will be in a tournament playing and in the middle of a hand you’re all in on it will start an attempt to log you out. Button pops up that says I’m back and you have to hit in so many seconds or you’re logged out. It locks up and logs you off, unfortunately sometimes when you have a big pot going and you lose. The volume doesn’t work right. When your phone rings with someone calling it knocks the volume out and you have to close the app and start login again. If you leave the app to look at anything else on your phone it knocks the sound out and can only be restored logging out and in. They have lots of problems going here and still no Omaha or omaha8. Bring back poker stars nationwide. They had a good site to play on. I would never play for real big money here because you might lose on logout
by JijoJan
Getting ready for the series this year and I find I am locked out of the site and WSOP is taking my money. How many people did not open their accounts for over a year because of the pandemic and they still continue to enforce this rule. That is one issue, but the worst is that I requested my account to be reinstated over 30 days ago and I have contacted them over 10x and they have still done nothing about it. One support member said verify your ID 12 days after I contacted them. I did that and nothing came back so I started emailing again and 28 days later they said ID accepted and verified and that I need to respond that I give them permission to reinstate my account and then my account would be reviewed and opened. 3 days since then 3 more emails from me and nothing done. Is this acceptable business practices?
by Bill6127
Let’s see how do I communicate how bad this app is without sounding like a complete loony. Let’s get one thing straight if you come to play poker on this site you will be extremely disappointed. There’s no actual poker playing that happens on this site. Zero. Just a continuous stream of staged hands with pre predicted outcomes. I’ve played for hours over the lost 5 days and this site is not run on a random card shuffler. I’ve had 2-3 outers hit on me at about a 70% clip while I’ve been here. That’s over about 5,000 hands, 7-10% getting hit 10 times more frequently than the odds determine. It’s gotten so bad I can literally predict what cards will come when I’m a dominant favorite, it’s pretty eerie. All in all I’m not a crazy person and I can’t say for certain what is happening behind closed doors. But I will never deposit another penny on this sorry excuse for a poker domain.