Contact Best Fiends Support

by Atlanta888

King changed its in game shop recently to reorder and reprice its offerings, without disclosing that they were doing this. I’ve noticed this practice in other games they publish but this particular change is so extreme it’s hit the pain point. Looks like the price has close to doubled on some items. I was a fairly regular customer at previous (still not cheap) prices but this is off the charts and I’m gone. They won’t ever tell you that they’ve changed or what they’ve changed, perhaps in an attempt to see what revisions give them the highest revenues. For example, someone just had the bright idea of reversing listed prices so the most expensive item is now listed on the top and the cheapest on the bottom, when it was previously listed cheapest to most expensive, and I very much doubt they would ever refund you if you just clicked the old spot in error. Also they added to some of the items a few hours of what they call VIP time which essentially just removes ads, forcing you to buy this to get the same level of currency at what looks to be double the price. The tired argument they will make is that it’s marketing and they are not making you buy it. True, but that only gets them so far. They lost a smaller stream of revenue in an attempt to elicit a bigger one, and for me at least it pushes over to other of their games.

by Ruledbythemoon

After playing this game for a while, it is clear that the programming does not allow you to win until you’ve either played the level many times or if you haven’t played the game in a while. After you win, it will let you win a few more levels before becoming impossible to beat again. You’re at the mercy of what the game allows, there is no true “strategy” to win other than to work with what you’re given and hope the game gives you what you need. It has nothing to do with how “hard” the levels are.

Plus, it used to save your game whenever you closed the app which was appealing for people who just want to play when they have a short break from something instead of spending hours on their phone playing a game. Now, it will make you start over if a day or so has passed since you last played.

Please stop advertising this game as a “puzzle” when puzzles should always have a possible winning outcome. My ability to win is at the mercy of the way the game is programmed. Waste of time... I suggest downloading brain game apps that will actually make you smarter like Elevate. This game is just as mindless as the silly games involving candy. You shouldn’t encourage people to waste their time thinking they’re helping their brain function better.

by Chasingsheep

I don't know what it is with games these days, but the never-ending events have got to go. They end up making playing feel like a chore, and like I don't have much say in how I play the game, since pretty much everything I do revolves around completing tasks. I hoard keys, I don't level up fiends unless asked, I don't play lootballoon levels unless asked, I don't try for harder earthworm levels, I only play the fiends' quests when asked, etc. It's exhausting and demotivating. I spend most of a month frantically trying to finish all of the tasks (which now are thirty lists of three tasks each, instead of, like, ten lists of three tasks each). Then I get two days where I don't have to look at it, rinse and repeat. I'm starting to lose motivation.

I really, really like the mechanics of the game and the different daily events and special levels, but I just don't feel like I get to enjoy them. A few events a year should be plenty, and keep them feeling special. But twelve events in twelve months (for a total of 24 prizes) is excessive. I don't feel like I can play the events casually; either I'm going to try to get the prizes, or I'm just not going to play. I have deleted plenty of games before for this, because they just stop being fun. I'm nearing that point with best fiends. My heart just sinks every time a new event starts, and that's just not how I want to feel when I open a game I like.

The game would be five stars if not for that.