Contact MapleRead SE Support

by Kirkeau

All I wanted was clear instructions how to transfer the same books downloaded onto my iPad's MapleRead SE app, onto my iPhone's MapleRead SE app. The Help FAQ leaves much unexplained. The Support team's condescending response was to direct me to the Help page, adding, "I encourage you to try things out and learn by doing."

Using the app across devices should be way more intuitive.

by Friodur

Still struggling to copy my over 3k of books library from my old iPad to a new one. Keep in mind, fellow readers, it is not easy. At all. Especially if you are not a computer geek, but a regular person who simply loves to read and collect books. Unlike other apps for reading, this one doesn’t allow to copy its content when you clone your old device via iCloud, you will be needing to do A LOT of painful movements. First, if your books are not from iTines, it won’t allow you to see your library via File Sharing. So, it’s not really an option. Second, if you think to do it thru MapleRead own server would be easy, guess what? It is not. They won’t even allow you to copy your whole library at once. So, instead of getting rid of my old device, I have to keep it around because it still stores all my books. What a disappointment.

by Mfv72

I love the format of this reader. Especially the book theme. However I stopped using it for 2 reasons. The bar above is just too hard to read in night mode. And most importantly syncing is not an easy task. To down load a book I have to do it on both devices. Then I have to open each one and get pass the cover and extra pages to the contents page. Then I have to sync it. On my other devices e I have to sync it, I can read but before closing I have to re sync it. Nothing streamlined. Wish it flowed better because I really love the layout. I also have to recreate all my shelves and place books seperately into those shelves. Just wish it talked better between devices.