CloudCC CRM app not working? crashes or has problems?

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Last Updated on 2024-11-15 by CloudCC.com

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Common CloudCC CRM Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot CloudCC CRM app on iOS and Android devices. Solve all CloudCC CRM app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

CloudCC CRM iPhone Issues and Solutions

CloudCC CRM iOS app crashes, not working, errors
CloudCC CRM iOS app network issues
CloudCC CRM on iOS has black/white screen

CloudCC CRM Android App Issues and Solutions

CloudCC CRM has errors/crashing/not working
CloudCC CRM server network connectivity issues
CloudCC CRM has black screen

CloudCC CRM iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever CloudCC CRM app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix CloudCC CRM app crashes or not working on Iphone (iOS):

Close and restart the CloudCC CRM app on iPhone
Update CloudCC CRM app to the Latest Version for iOS
Uninstall and reinstall CloudCC CRM iPhone app
Update your iPhone to the latest iOS version

Fix CloudCC CRM on iPhone unable to connect to server/internet connection issues::

To resolve CloudCC CRM network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix CloudCC CRM black/white screen (blank screen) on iPhone:

Follow the CloudCC CRM iOS app troubleshooting guide Here →

CloudCC CRM Android App Issues and Solutions

Fix CloudCC CRM not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent CloudCC CRM app issues:

Force Stop the CloudCC CRM App
1. On android, goto "Settings" » click CloudCC CRM app. » click "Force Stop".

Update CloudCC CRM to the latest version on PlayStore

Clear CloudCC CRM App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "CloudCC CRM app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch CloudCC CRM.

Fix CloudCC CRM unable to contact server/ CloudCC CRM internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click CloudCC CRM » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got CloudCC CRM » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch CloudCC CRM on android.

Solve CloudCC CRM black/white screens issue on Android:

Follow the CloudCC CRM android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at CloudCC.com, developers of CloudCC CRM.

About this app

CloudCC CRM can help you attract more deals, close more deals, keep more customers, grow more business, attain more accurate Marketing ROI, garner higher customer satisfaction and loyalty, enable social mobile collaboration. CloudCC CRM-a mobile intelligent customer relationship management system launched by CloudCC. who is the pioneer of the ecosystem of CRM in China. Turn on the Location Report in CloudCC App，you can report your location according to the time frequency what you set. To connect you with your customers and acquire, retain, delight more customers and close more deals on the move. All location data and the action track during work time can be viewed from the PC. Continued use of GPS running in the background can dramatically decrease battery life.